[VoiceOps] Grandstream VoIP phones

Jason Baugher jason at thebaughers.com
Fri Aug 17 13:39:10 EDT 2012

On 8/17/2012 12:22 PM, Carlos Alvarez wrote:
> On Fri, Aug 17, 2012 at 10:05 AM, Alex Balashov 
> <abalashov at evaristesys.com <mailto:abalashov at evaristesys.com>> wrote:
>     It's been a while, but my issue with Grandstream has always been:
>     1) SIP interoperability & stack problems.
>     2) Low-end speaker phone hardware, thus bad echo cancellation and
>     duplex handling.
> I am not a speakerphone user myself, and most of our customers are 
> not.  Every now and then we get one that doesn't like the SPA phones, 
> and probably wouldn't like the Grandstream either.  We give them a 
> Polycom.
> The Grandstreams from a few years ago gave us a lot of issues on SIP 
> and provisioning, but that's gone as far as we've seen.  I originally 
> turned down the offer of some demo phones based on past experience, so 
> I urge everyone to discard that experience and see it as a new product.
>     I mainly judge phone hardware by the quality of its speakerphone,
>     since I'm a very heavy user, so it may be a personal bias.
>      However, by that metric, the Cisco 79xx's and Polycoms win, and
>     Grandstreams, Snoms and Aastras lose.
> Yeah, I'd never use speakerphone when talking to anyone, so user type 
> will be important here.  I always recommend a headset to the 
> speakerphone users, about 50% go for it.
When co-workers 10 feet away from me insist on using their speakerphone, 
I want to beat them senseless. Therefore I need a nice heavy phone that 
will take a lot of abuse.

> -- 
> Carlos Alvarez
> TelEvolve
> 602-889-3003
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