[VoiceOps] Reproting VoIP outages FCC ruling

Bret Palsson bret at getjive.com
Wed Feb 15 23:01:00 EST 2012

This is an interesting move. The way I see it, the FCC isn't going to get very good data. Say a VoIP provider has one datacenter, and they have an outage. How will the FCC track who didn't have 911 service at that time? For all they know, the datacenter went down and that location might not have access to 911. What about the potentially hundreds of thousands of endpoints and their location?

It makes more sense for wireless and wired operators that have localized towers and central offices. If one of those locations experience an outage, they have a better idea of who doesn't have access to 911, geographically  speaking.

Another scenario: What happens when a customers ISP goes down? It's not the job of the VoIP provider to monitor that connection to say it's down. 

I really don't think they will get the data they expect with this ruling. The only good data they will get is, provider A has more uptime than provider B.

Other opinions?


On Feb 15, 2012, at 8:38 PM, Ujjval Karihaloo wrote:

> What is the impact of this ?
> http://news.cnet.com/8301-1023_3-57378872-93/fcc-requires-voip-providers-to-report-service-outages/
> Ujjval Karihaloo
> _______________________________________________
> VoiceOps mailing list
> VoiceOps at voiceops.org
> https://puck.nether.net/mailman/listinfo/voiceops

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