[VoiceOps] Rejected port due to having other orders active on the account

[michael sterl]

This has always rejected ports from most carriers we have worked with. The reason I believe is you can't have active orders on the same account (meaning they can't manage multiple orders at one time ;)  . Series approach. 

michael sterl
(sent from the local ski lift)

On Oct 31, 2012, at 6:03 PM, Carlos Alvarez <carlos at televolve.com> wrote:

> This doesn't seem like a valid/legal reason to reject a port.  Integra has always done this with both our own account with them and any other accounts we're porting from.  If there is ANY open order on the account, they will reject a port.  This could be simply ordering some DIDs or doing another port.  In the current case, as has happened in the past, it's going to end up costing an extra month on a PRI.  Is this valid?  Anyone have experience getting them to see the error of their ways?
> 
> -- 
> Carlos Alvarez
> TelEvolve
> 602-889-3003
> 
> 
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