[VoiceOps] Routing and translations contacts

Joe Fratantoni jfratantoni at cygnustel.com
Tue Sep 4 12:18:23 EDT 2012

Hey everyone,

I am hoping you all can enlighten me on how you deal with routing and 
translations issues (customers cannot dial a known-working number on 
another carrier).

I know that some of you simply have an account with each provider and 
go through the troubleshooting with the 'client'-side escalation 
procedure. I am hoping to not go this route.

I am looking for any contact information any of you might have for any 
of the major players' routing and translations departments.

Thanks in advance,


Joe Fratantoni
Cygnus Communications
19635 97th Ave
Mokena, IL 60448
815.680.5686 x206
Business Internet & Phone Services

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