[VoiceOps] 911 address policy for company phones at home

[Ryan Delgrosso]

I believe Jay is correct here, though it is correctness of dubious 
quality :P

They way this was always explained to me is:

If it looks like a phone and and a casual user could have a reasonable 
expectation of it behaving as such then it MUST be able to dial 911.

This means:

IF you have a Cisco IP phone on your desktop with no DID but outbound 
only service, then it must be able to dial 911 since most people will 
have a reasonable expectation of it behaving like any POTS line.

If you configure a soft phone on your PC with the same outbound only 
account, it is completely compliant because it doesn't have the same 
expectation.


Furthermore, if you are simply a provider of sip trunking services, and 
you offer distinct inbound and outbound products, I dont believe you 
have to offer 911 since it is not "interconnected voip" but if you offer 
a bi-directional product then you do because it is "interconnected voip".

Fairly basic guidelines IMO.


Again IANAL, YMMV, harmful if swallowed etc etc.

-Ryan

On 01/18/2013 04:22 PM, Nathan Anderson wrote:
> On Friday, January 18, 2013 4:12 PM, Jay Hennigan <> wrote:
>
> [snip]
>
> I like this.  Now we merely need the lawyers to sign off. :-)
>