[VoiceOps] help

Jay Hennigan jay at west.net
Thu Jun 13 23:23:54 EDT 2013

On 6/10/13 1:33 PM, My List Account wrote:
> I thought only we had customers that did that crap.    We have one customer
> that spends 3-4 days trying to tell us what he needs help with.  He never
> types anything in the message body, just the subject line.    It kind of
> goes like this over a few days.   
> Help
> Can't dial out
> Your stuff broken
> fix now

We have customers who call us on-net complaining that they can't call
out, as well as some who email us complaining that they can't send email.

Most of the time they're calling a bad number or emailing to a bad
address, but it's somehow our fault.

Jay Hennigan - CCIE #7880 - Network Engineering - jay at impulse.net
Impulse Internet Service  -  http://www.impulse.net/
Your local telephone and internet company - 805 884-6323 - WB6RDV

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