[VoiceOps] Testing DIDs from multiple providers

[PE]

Definitely an interesting idea with value. Would obviously depend on cost,
of course, but I could see us using such a service. Another twist, but
similar to Carlos's notion of doing routine testing, would be to place a
periodic call to a known number (or numbers) on your network over a defined
list of carriers and report back the failures. Maybe have it detect
specific DTMF? For example, set up a mailbox with a greeting that plays
##00**. The subscriber would define a list of carriers (say, for example,
4) and have the service dial the mailbox once over each carrier, at the
defined interval, and then listen for the expected digits. Maybe report MOS
as well?

If one were to create such a service, I would see it being rated on a per
call basis. For example:

Interval = x (in seconds)
Number of Carriers = y
Cost per call = z

Calls per day = C = ((86400 / x) * y)

Usage cost = (C * z)



To further illustrate:
x = 300 (every 5 minutes)
y = 4
z = $0.05

C = ((86400 / 300) * 4) = 1152
Usage cost = 1152 * 0.05 = $57.60


Not sure what z would need to be to make it worth someone's time to create
such a product. You'd need to be pretty well connected to be able to offer
this ubiquitously.





On Mon, Apr 29, 2013 at 6:32 PM, Scott Berkman <scott at sberkman.net> wrote:

> What if the reported number rings to a live user?  Need to be careful not
> to drive someone’s mother or #1 customer crazy with tons of test calls, as
> that will likely generate a support call to the terminating carrier.****
>
> ** **
>
> The calling lines should also have valid ANI and CNAM to not make these
> look like telemarketer or junk calls, and any user that receives the
> call(s) should have an easy means to “opt out” of further tests.****
>
> ** **
>
> Otherwise I think it’s a really good idea.****
>
> ** **
>
> As a carrier, I’d also like to be able to see trends regarding what tests
> are failing (such as if the system sees that more than X calls to Carrier Y
> in a given state/LATA/RC failed in a given time), and perhaps something to
> keep from multiple users testing the same called TN over and over.****
>
> ** **
>
> Lastly, I’d want to get a report/notification if someone tested one of my
> NPAC assigned TNs (or perhaps subscribed via a portal) and got a failure,
> especially across multiple carriers.****
>
> ** **
>
> -Scott****
>
> ** **
>
> *From:* VoiceOps [mailto:voiceops-bounces at voiceops.org] *On Behalf Of *Joshua
> Goldbard
> *Sent:* Monday, April 29, 2013 3:56 PM
> *To:* Peter Beckman
> *Cc:* VoiceOps
> *Subject:* Re: [VoiceOps] Testing DIDs from multiple providers****
>
> ** **
>
> Is this something the community would be willing to pay for? ****
>
> ** **
>
> I'd be willing to do more investigation into building a service like this
> if there's value here. Would you be willing to pay say $1 to test a DID on
> say 20 carriers?****
>
> ** **
>
> Cheers,****
>
> Joshua****
>
> ** **
>
> Joshua Goldbard****
>
> VP of Marketing, 2600hz****
>
> ** **
>
> 116 Natoma Street, Floor 2****
>
> San Francisco, CA, 94104****
>
> 415.886.7923 | j at 2600hz.com****
>
> ** **
>
> On Apr 29, 2013, at 12:33 PM, Peter Beckman <beckman at angryox.com> wrote:**
> **
>
>
>
> ****
>
> As a VoIP provider of numbers, we occasionally get complaints that a number
> isn't working, or isn't working for specific callers. The trouble I'm
> having is figuring out how to automate a test for this.
>
> I've got an automated test now that makes a test call from a number known
> to always ring busy. When my switch sees that CallerID, it plays a busy
> signal and records the call in our database so I can have a record of a
> successful test. When the number really is broken, that test consistently
> fails and I have good data with which I can bug the carrier.
>
> Most VoIP termination providers use Verizon or L3 or another major
> provider. Often my DIDs are from them, so the calls always succeed within
> the network. Often Verizon and L3 are both working when the customer
> complains.
>
> The issue is that sometimes its a cell carrier like Sprint that doesn't
> route the number correctly, or even Comcast Business, though a Comcast home
> phone successfully called the DID.
>
> Is there any company out there that provides an API that allows me to
> submit a request for a test of a number and will try that DID on a bunch of
> carriers and report back? I suppose if you aren't the endpoint for that
> DID, might be hard to automate, but I have ideas.
>
> Beckman
> ---------------------------------------------------------------------------
> Peter Beckman                                                  Internet Guy
> beckman at angryox.com
> http://www.angryox.com/
> ---------------------------------------------------------------------------
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>
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