[VoiceOps] Strange inbound Calls
nick at flhsi.com
Wed Oct 2 14:53:51 EDT 2013
If the call is answered by a human, They hear nothing on the other side. I
will ask our receptionist to allow the call to continue for a minute or so
and see if it hangs up at the 60 second mark.
Timing our own IVR. It takes exactly 60 seconds, If you press nothing to
get all the way 1 second in to voicemail. As these calls always appear
leaving 1 second voicemails.
Network Operations (855) FLSPEED x106
From: "Jay Hennigan" <jay at west.net>
Sent: Wednesday, October 02, 2013 2:25 PM
To: voiceops at voiceops.org
Subject: Re: [VoiceOps] Strange inbound Calls
On 10/2/13 10:13 AM, Nick Olsen wrote:
> Hello Everyone,
> We've been seeing a lot of strange inbound calls to our toll free
> numbers recently. The only thing they have in common is the caller ID
> text is always a city and a state. And the the call duration is 60
> seconds on the dot..Every time.
Are the calls answered by a human? If so, what do they hear? If not
and it's an IVR, if you call and say nothing does the call drop in 60
City and state are not uncommon for CNAM. Many CNAM providers will put
the city and state of the rate center for the NPA-NXX if caller name
Jay Hennigan - CCIE #7880 - Network Engineering - jay at impulse.net
Impulse Internet Service - http://www.impulse.net/
Your local telephone and internet company - 805 884-6323 - WB6RDV
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