[VoiceOps] VoIP passive monitoring appliances or software - any recommendations?

[Max Clark]

That's pretty cool. Have a feeling that given the logo not cheap though.


*Max Clark*
Managing Director | Phyber Communications
+1 (213) 929 1700 | mclark at phyber.com

Visit us at www.phyber.com

Hosting | Network | Voice


On Wed, Feb 12, 2014 at 1:10 PM, Matthew Crocker
<matthew at corp.crocker.com>wrote:

>
> Broadsoft PacketSmart
>
> http://www.broadsoft.com/products/packetsmart/voippro/
>
> --
> Matthew S. Crocker
> President
> Crocker Communications, Inc.
> PO BOX 710
> Greenfield, MA 01302-0710
>
> E: matthew at crocker.com
> P: (413) 746-2760
> F: (413) 746-3704
> W: http://www.crocker.com
>
>
>
> On Feb 12, 2014, at 4:03 PM, Max Clark <mclark at phyber.com> wrote:
>
> Along this thought we've been looking for an appliance/probe that can be
> easily installed behind the firewall at a customer location. Simply put
> something simpler/cheaper than an Edgewater EdgeMarc.
>
> Max
>
>
> *Max Clark*
> Managing Director | Phyber Communications
> +1 (213) 929 1700 | mclark at phyber.com
>
> Visit us at www.phyber.com
>
> Hosting | Network | Voice
>
>
> On Wed, Feb 12, 2014 at 12:15 PM, Brian Knight <ml at knight-networks.com>wrote:
>
>> $DAY_JOB is at a national ISP/NSP where we resell VoIP services.  We do
>> peering with the VoIP carrier at one of our remote POP's.  We are looking
>> for a better way to be able to monitor the handoff of those calls to our
>> carrier over that peering link.
>>
>> We have quite a bit of instrumentation within our walled garden to tell
>> us about call quality.  We can monitor our QOS policies to ensure packets
>> aren't being dropped by intermediate routers.  If the customer uses our
>> routers to terminate their SIP session, we can pull call quality stats from
>> those routers as well.  We can also use our own office telephones to make
>> and receive test telephone calls, and we can of course run Wireshark
>> captures from the switches to which those phones are connected.
>>
>> However, we can't say for certain that the customer's RTP traffic
>> actually made it on the wire connecting us to the VoIP provider, nor can we
>> say that the traffic is being transmitted and received properly.  The
>> peering link is connected to a Cisco 12k router on our side, so there is no
>> way (afaik) to mirror the port, as on a switch.
>>
>> For the moment, I am envisioning that we'll need to deploy a server
>> running Wireshark to the remote POP.  It will need two network interfaces;
>> one connected to a management network, the other a capture interface.  The
>> capture interface will connect to a network tap, and the network tap
>> connected in-line between our router and the patch panel.
>>
>> Wireshark is probably adequate for what we need.  But I'm wondering if
>> there is any software or an appliance that would do the job better.  Given
>> the usual details - calling number, called number, date and time - we want
>> to be able to quickly inspect traffic and dig into the details of the
>> stream.  Do we see any missing packets from the media stream?  What is the
>> MOS score of a particular call?  Do we see any missing packets coming from
>> us?  Any missing packets from the provider?
>>
>> Alerting on bad call quality would be a nice-to-have addition.
>>
>> Any recommendation would be appreciated.  Thanks in advance.
>>
>> -Brian Knight
>>
>> _______________________________________________
>> VoiceOps mailing list
>> VoiceOps at voiceops.org
>> https://puck.nether.net/mailman/listinfo/voiceops
>>
>>
> _______________________________________________
> VoiceOps mailing list
> VoiceOps at voiceops.org
> https://puck.nether.net/mailman/listinfo/voiceops
>
>
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/voiceops/attachments/20140212/5083b125/attachment.html>