[VoiceOps] New reg: FCC-13-135
peeip989 at gmail.com
Fri Jan 10 13:30:51 EST 2014
Conceptually I like the idea but as someone stated it would be unfamiliar to the caller and likely cause more tickets than the PDD tickets, at least in the short run. Would've been a nice addition to the standard but probably not worth it now. Too hard to change user behavior/expectations.
On Jan 6, 2014, at 11:45 PM, Anthony Orlando <avorlando at yahoo.com> wrote:
Why not? We have comfort announcements for FMFM! Why not long PDD?
> On Jan 6, 2014, at 21:42, "Andrew Melton" <amelton at gmail.com> wrote:
> I would strongly discourage anyone from seriously pursuing this idea of a supplemental tone.
>> On Mon, Jan 6, 2014 at 7:20 PM, Jay Ashworth <jra at baylink.com> wrote:
>> ----- Original Message -----
>> > From: "Tony" <pasq77 at gmail.com>
>> > We used to have some high PDD it was our own fault. We worked around
>> > by using a recording "company x is placing your call" it sounds quick but
>> > it worked and we received very few complaints.
>> If anybody thinks it would be useful, I'd be happy to go back and clip that
>> bit of a computer saying "Working..." out of an old Star Trek episode...
>> -- jra
>> Jay R. Ashworth Baylink jra at baylink.com
>> Designer The Things I Think RFC 2100
>> Ashworth & Associates http://baylink.pitas.com 2000 Land Rover DII
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