[VoiceOps] Multi Tenant Commercial Softswitch Besides Broadsoft
colton.conor at gmail.com
Thu Jul 31 20:57:25 EDT 2014
No, we don't have our own Broadsoft platform we have a white label solution
from a wholesaler. With that being said the wholesaler hasn't implemented
UC-One, SMS through MessageNow, Mobilelink with Callthrough, or Sprint WMI
integration. So they only sticky Broadsoft features that our clients use
and would notice are gone if we moved away from Broadsoft are really the
toolbar and Broadworks Anywhere. Everything else I think all the other
We have looked at buying our own Broadsoft, but it just cost too much and
is too complex. It amazes me how you can spend so much on a Broadsoft
server, and then you must get an Acme Packet, external pop3 server, and and
a whole slew of other software and hardware not from Broadsoft just to have
a complete Broadsoft solution. A hosted, service provider oriented white
label solution works well for our business plan.
Does any of the other carriers besides Sprint have a solution similar to
WMI? The WMI solution is neat, but Sprint is dead last in carrier rankings.
On Thu, Jul 31, 2014 at 6:15 PM, Max Clark <max.clark at gmail.com> wrote:
> Are you on a hosted/white label Broadsoft installation or do you own your
> own license? I'm curious because I assume that you have a significant
> investment in your current platform and dumping that investment would
> require an even larger investment in another platform (not counting the
> training, migration, etc...). Metaswitch for example is a fantastic
> platform, but I don't know of any installation running it for less than
> I get the idea of switching from Broadsoft to have service
> differentiation, but I'd counter with two points. 1) Everyone is using
> Broadsoft because it works, and 2) if you switch to another licensed
> platform you'd still be competing with other providers using that platform.
> So if you are really looking for a unique one of a kind platform you'd
> probably be better served by rolling your own and partnering/paying Sprint
> for their WMI platform for your mobile needs.
> On Wed, Jul 30, 2014 at 11:58 AM, Colton Conor <colton.conor at gmail.com>
>> So to sum it up, so far I have been recommended the following besides
>> *XCast Labs*
>> *Is there anyone else that to add the this list? The must be service
>> provider grade offering the multi tenant functionality,
>> and management features. *
>> On Tue, Jul 29, 2014 at 12:22 PM, Tim Jackson <jackson.tim at gmail.com>
>>> As far as tricks with a cell client, Accession from Metaswitch is
>>> pretty slick there..
>>> No real SMS integration yet (but you can easily add this since
>>> Accession supports XMPP)..
>>> On Tue, Jul 29, 2014 at 9:12 AM, Colton Conor <colton.conor at gmail.com>
>>> > To be a little more specific, at minimum the platform should have the
>>> > following:
>>> > A device manager for phones for automated provisioning and firmware
>>> > Integrated SMS Functionality
>>> > Integrate Cell Phone functionality. I guess an app that allows use of
>>> > cell phone as an extension, and not just a soft client. Any platform
>>> can use
>>> > Bria!
>>> > All the standard features that Broadsoft at least provides.
>>> > Advanced fraud detection!
>>> > On Tue, Jul 29, 2014 at 9:41 AM, Colton Conor <colton.conor at gmail.com>
>>> > wrote:
>>> >> What carrier and service provider multitenant softswitch and pbx
>>> >> are on the market today besides Broadsoft? We use a Broadsoft solution
>>> >> today. We like the redundancy that Broadsoft offers, and the fact
>>> that it
>>> >> just works. However, they are starting to seriously lack features,
>>> and there
>>> >> are too many Broadsoft competitors. We are finding that our Broadsoft
>>> >> offering is no different than Comcast, Verizon, or other local
>>> >> that offer Broadsoft services to.
>>> >> We are really looking for something that integrates well for the
>>> >> worker. The ability to use their cell phone with the service is key
>>> for us.
>>> >> The day's of clients buying $300 Polycom IP phones are slowing down.
>>> >> However, people understand the value and are willing to spend $600 on
>>> >> smartphone.
>>> >> What commercial solutions are there?
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