[VoiceOps] Call established before audio path
briant at socket.net
Fri Jun 13 12:07:18 EDT 2014
We have customers who are reporting that when people call into them that
the beginning of the greeting is not being heard.
It appears that the phones think the call is ready before there is a
complete audio path. We see this the most on calls that come in from the
PSTN. Long distance or toll free calls are the worst.
We have a Broadworks system that uses Lucent 5010 (Telica) switches for
the connections to the PSTN.
The symptom seems to be very similar for all of our PSTN connections, to
I'm just curious if anyone has any experience with this problem, or if
anyone has any suggestions to get to the bottom of the issue.
Any assistance or inspiration would be greatly appreciated.
Socket Telecom, LLC
brian at socket.net
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