[VoiceOps] Call established before audio path

[Lee Riemer]

A simple workaround would be to re-record the greeting with some silence in the beginning.

> -----Original Message-----
> From: VoiceOps [mailto:voiceops-bounces at voiceops.org] On Behalf Of Lee
> Riemer
> Sent: Friday, June 13, 2014 12:16 PM
> To: Eric Wieling; Brian Taylor; voiceops at voiceops.org
> Subject: Re: [VoiceOps] Call established before audio path
> 
> Some SBCs will wait for RTP to be sent from an endpoint so it can identify the
> source IP and port to use for the return RTP.
> 
> > -----Original Message-----
> > From: VoiceOps [mailto:voiceops-bounces at voiceops.org] On Behalf Of
> > Eric Wieling
> > Sent: Friday, June 13, 2014 11:31 AM
> > To: Brian Taylor; voiceops at voiceops.org
> > Subject: Re: [VoiceOps] Call established before audio path
> >
> > In my experience allow reinvites / directmedia, etc will cause a short
> > delay in setting up audio.
> >
> > -----Original Message-----
> > From: VoiceOps [mailto:voiceops-bounces at voiceops.org] On Behalf Of
> > Brian Taylor
> > Sent: Friday, June 13, 2014 12:07 PM
> > To: voiceops at voiceops.org
> > Subject: [VoiceOps] Call established before audio path
> >
> > We have customers who are reporting that when people call into them
> > that the beginning of the greeting is not being heard.
> > It appears that the phones think the call is ready before there is a
> > complete audio path. We see this the most on calls that come in from
> > the PSTN. Long distance or toll free calls are the worst.
> > We have a Broadworks system that uses Lucent 5010 (Telica) switches
> > for the connections to the PSTN.
> > The symptom seems to be very similar for all of our PSTN connections,
> > to multiple carriers.
> >
> > I'm just curious if anyone has any experience with this problem, or if
> > anyone has any suggestions to get to the bottom of the issue.
> >
> > Any assistance or inspiration would be greatly appreciated.
> >
> > Thank you,
> > Brian Taylor
> > Socket Telecom, LLC
> > brian at socket.net
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