[VoiceOps] Acme Packet Support
Carlos Alcantar
carlos at race.com
Fri Mar 28 21:41:00 EDT 2014
I want to thank everyone that has replied on and off line much appreciated.
Carlos Alcantar
Race Communications / Race Team Member
1325 Howard Ave. #604, Burlingame, CA. 94010
Phone: +1 415 376 3314 / carlos at race.com / http://www.race.com
-----Original Message-----
From: oliver <ohemming at gmail.com>
Date: Friday, March 28, 2014 at 9:17 AM
To: Carlos Alcantar <carlos at race.com>
Subject: Re: [VoiceOps] Acme Packet Support
We used to get support from ECG - primarily from Mark Lindsey who is
also on this list. I can't say enough good things about them and him.
Unfortunately, for me, the company I work for acquired a number of
smaller VoIP providers and we moved everything to Acme/Oracle support.
This was not a reflection of ECG but vendor consolidation (we have
other Oracle contracts)
If you search the archives I'm sure you'll find his contact details as
well as a wealth of other knowledge that he has imparted.
Good luck
On Thu, Mar 27, 2014 at 7:26 PM, Carlos Alcantar <carlos at race.com> wrote:
> Hey Guys,
>
> My oracle support contract is about to come to term, want to see if there
> are any other options that you guys use for acme support. We use it very
> lightly but would still be nice to pay someone that knows it in and out.
> On
> or off list is fine.
>
>
> Carlos Alcantar
> Race Communications / Race Team Member
> 1325 Howard Ave. #604, Burlingame, CA. 94010
> Phone: +1 415 376 3314 / carlos at race.com / http://www.race.com
>
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