[VoiceOps] Key System Using Polycom VVX

Peter E peeip989 at gmail.com
Tue Apr 14 21:33:55 EDT 2015

I agree with Shripal, it is doable in broadworks. Depending on the model of VVX, though, your performance may vary. It seems they are using a lesser chip, probably to get the price down, and their performance suffers when hit with too many simultaneous messages. So, a small SCA environment with small volume should work but a bunch of SCAs in a busy environment could be a problem, especially for the lower end of the VVX line.

We also try and break people of the key system habit whenever possible. 

On Apr 14, 2015, at 20:38, Shripal Daphtary <shripald at gmail.com> wrote:

depending on the size, Colton, you should be able to emulate a key system with BWKS.  i think i remember that you are bwks service provider right?  I think broadsoft actually has a document related to creating a key (square) System. Basically, the accounts you create are the lines, e.g. lines 1 through 4.  Register each phone with the 4 Lines/accounts.  Share the lines to each endpoint with SCA and then use series completion to ring sequentially through lines 1 through 4. i don't know how big this implementation can get, but i'm assuming it would get annoying anything past 4-8 lines. 


> On Mon, Aug 18, 2014 at 5:58 PM, Colton Conor <colton.conor at gmail.com> wrote:
> Can anyone recommend an onsite IP PBX that fully supports the Polycom VVX series of phones? When I say support I mean auto configure, do firmware updates, etc...I know most all IP PBX's will at least be able to use the VVX as a SIP extension. 
> The clients wants to emulate a key system. The IP PBX should support SIP trunks of course for connection to the PSTN. The client also wants the ability to use a local MoH source, paging, and other common key system features that hosted systems don't do very well.
> I was thinking switchvox, but they don't have phone feature packs for the VVX line only the older phones.
> Adtran has the 7060, but according to the latest release notes:
> ADTRAN branded VVX phones (model names ADTRAN VVX 300, ADTRAN VVX 310, ADTRAN
> VVX 400, ADTRAN VVX 410, ADTRAN VVX 500, and ADTRAN VVX 600) work with NetVanta
> 7000 series AOS release version R10.8.0 and beyond without requiring an additional license key purchase.
> The equivalent Polycom branded phones will not work with release R10.8.0. If you are currently using the
> equivalent Polycom branded phones with the NetVanta 7000 series, you will need to either remain on a
> pre-R10.8 release version or use the ADTRAN branded version of the VVX phones until a licensing
> mechanism can be added to allow the use of Polycom branded VVX models.
> Looks like that won't be a good option since the client already has regular Polycom VVX phones not the ones with Adtran's badge on them. 
> Any recommendations?
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