[VoiceOps] Audiocodes MP202B fax-to-https ATA

[Nicholas Sten]

Jesse is correct. The minute your lawyer customers realize that the fax confirmation page their fax spit out was not a result of direct acknowledgment from the far end fax machine, they freak out.

And if they don't freak out, then it is time to encourage them to finally ditch this legacy method of document transmittal in favor of something more modern.


> On Mar 17, 2015, at 5:23 PM, Jesse Howard <jhoward at ShoreTel.com> wrote:
> 
> It is important to keep in mind that analog fax machines have been considered compliant through policy for decades  - i.e. compliance is not something technology alone can provide. The policies around the mediums of access, transport and storage of the objects in question are of more value than the technology itself in terms of compliance.
> 
> -Jesse
> 
> -----Original Message-----
> From: Peter Rad. [mailto:peter at 4isps.com]
> Sent: Tuesday, March 17, 2015 9:01 AM
> To: voiceops at voiceops.org
> Subject: Re: [VoiceOps] Audiocodes MP202B fax-to-https ATA
> 
> Has anyone checked if the store and forward is HIPAA/HITECH compliant?
> Even the fax server would need encryption and security (if any fax contained ePHI).
> 
> 
>> On 3/16/2015 4:45 PM, Jay Hennigan wrote:
>> We've recently become aware of the Audiocodes MP-202B ATA that sits at a
>> customer premise, captures transmission from a fax machine, and sends it
>> via HTTPS to a remote server. We are considering this as a solution to
>> some specific problematic fax-over-IP situations.
>> 
>> I have a few concerns, and am wondering if anyone on the list has used
>> these units and what your experience is with them, good, bad, or ugly.
>> Specifically:
>> 
>> * Does the ATA receive the entire fax and then send it over HTTPS? If
>> so, is there a limitation on the number of pages or size of data?
>> 
>> * Does the sending fax get an accurate report of failure if the actual
>> destination fax is unreachable (busy, no answer, wrong number, out of
>> paper, etc.) once the transmission is accepted by the local Audiocodes
>> box, or do they get an "OK" report in error?
>> 
>> * What goes on the other end? Is there a bigger version Audiocodes box
>> that connects to a PRI or other TDM connection to the PSTN?
>> 
>> * Are there competing products that we should be considering?
>> 
>> The Audiocodes website is somewhat lacking in terms of technical detail
>> and I have a call into them but wanted to get some feedback from the
>> community about this and similar solutions.
>> 
>> 
>> --
>> Jay Hennigan - CCIE #7880 - Network Engineering - jay at impulse.net
>> Impulse Internet Service  -  http://www.impulse.net/
>> Your local telephone and internet company - 805 884-6323 - WB6RDV
>> _______________________________________________
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> 
> 
> --
> Regards,
> 
> Peter Radizeski @ RAD-INFO INC
> Circuits * Bandwidth * Consulting
> (813) 963-5884
> 
> 
> 
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