[VoiceOps] What is your favorite line of IP Phones and Why?

[Nick Olsen]

Colton,
  
 Never had a reason to contact yealink support. So can't comment on that. 
Like I said, Solid product however. I guess just the fact that I've never 
had to contact them stands out. Oh, One annoying point. Most of their 
"Help" bullet points in the config are completely useless. For instance. 
They'll be an option that says something like "SIP Server Type" with a drop 
down option. The little help button next to it just says "Set SIP Server 
Type". Instead of giving a description of what the setting actually does.
  
 Haven't touched the VVX series just because I haven't had time to play 
with it yet.
  
 The GXP2140 I have sitting on my desk did NOT come with an attendant 
console. Ran just under 100 bucks from Steakwave. I would never use a Paper 
Based attendant console.
  
 Nick Olsen
Network Operations  (855) FLSPEED  x106

  

----------------------------------------
 From: "Colton Conor" <colton.conor at gmail.com>
Sent: Thursday, March 26, 2015 12:26 PM
To: nick at flhsi.com
Cc: "voiceops at voiceops.org" <voiceops at voiceops.org>
Subject: Re: [VoiceOps] What is your favorite line of IP Phones and Why?   

 Nick,  
 Thanks this is exactly what I am looking for. Yealink seems to be the up 
and comer. How is their support? Their documentation and release notes look 
like a joke, so I am a little concerned. There doesn't seem to be much 
version tracking on bug fix numbering like Polycom is known for.
  
 Is there a reason to use the old Polycom IP line since the VVX series has 
replaced it? 
  
 The Grandstream GXP2140 looks like one hell of a deal for under $100 
including 24BLF keys, but it looks like it looks like it has a paper insert 
for the BLFs. In todays world with ever changing add moves drops do you 
really think paper labels are even a viable option? Seems like a nightmare 
to me.  
  

   On Thu, Mar 26, 2015 at 10:55 AM, Nick Olsen <nick at flhsi.com> wrote:   
In the following order.
  
 1. Yealink, (T41P, T46G, T48G) Easy to configure. Easy to upgrade. Just 
works. No real bugs that I've found.
 2. Polycom, (IP330, 550, 650..etc) Just works. Not as easy to configure. 
Has a few oddities. But once it's up. It's pretty solid.
 3. Grandstream. (GXP2140) Haven't had much seat time with them. But they 
might unseat polycom from the number two spot. Easy to upgrade/configure 
like the yealink. Just stay away from the android based ones. I've had some 
real issues with those.
  
 Used with Asterisk, Mostly in a hosted PBX environment. I really like the 
easy of using more advanced features in the yealink, Like multicast paging. 
BLF is super simple..etc.
  
 I will say though. I've got two Polycom IP650's in use at a local pizza 
place. Phones have queues on them for when customers call in. And are 
really put through hell. Hundreds of calls a day. Absolutely covered in 
flour and pizza. (The phone handsets are physically shiny now it's been 
handled so much). And it just keeps chugging (knock on wood).
  
 Nick Olsen
Network Operations   (855) FLSPEED  x106

  

----------------------------------------
 From: "Colton Conor" <colton.conor at gmail.com>
Sent: Thursday, March 26, 2015 11:46 AM
To: "voiceops at voiceops.org" <voiceops at voiceops.org>
Subject: [VoiceOps] What is your favorite line of IP Phones and Why?    
   What is your favorite line of IP phones and why? What PBX or softswitch 
do you use these line of phones with?    
   I would love to hear responses for both Hosted PBX applications, and 
On-Prem PBX applications. 
    
   Is there any reason or need to use non IP phones in todays environment? 
I know NEC, Avya, and others make multiple digital non SIP phone systems. 


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