[VoiceOps] VoIPMonitor with Polycom Phones

Colton Conor colton.conor at gmail.com
Wed Oct 14 10:39:39 EDT 2015


Shripal,

When did they say this?

I am wondering how this will work. Today a I believe VoIP monitor shows two
legs of each call:
1. Going from the underlying wholesale carrier to the service providers
switch.
2. Going from the service providers switch to the customer.

Will enabling TPC - XR with phones that support it show more detail on leg
2, or will there now be 3 legs per call?

What other IP phones and gateways support *RTCP-XR besides Polycom?*

On Wed, Oct 14, 2015 at 9:30 AM, Shripal Daphtary <shripald at gmail.com>
wrote:

> According to voipmonitor:
>
> TPC - XR is not yet supported but we plan to implement it within month
>
> On Wed, Oct 14, 2015 at 9:12 AM Colton Conor <colton.conor at gmail.com>
> wrote:
>
>> I know many on the list use the VoIP Monitor application, and we are
>> about to evaluate this application. Most of our send users use Polycom
>> Phones, and have the Polycom Productivity Suite Application: Voice Quality
>> Monitoring (VQmon) license on the phones.
>>
>> According to this Polycom page, With Polycom Productivity Suite
>> Application: Voice Quality Monitoring,  IT Managers can monitor and
>> troubleshoot voice quality issues more quickly.
>>
>>    - Transmit metrics in real time, or near real time, directly from the
>>    phone in the standard *RTCP-XR (IETF RFC 3611) format*
>>    - Publish metrics using the SIP PUBLISH method
>>    - Provide flexible reporting and alarming based on metric triggers
>>    and/or events
>>    - Enable quick, real-time, system-wide troubleshooting while the
>>    affected customer is still on the phone
>>
>>
>> http://www.polycom.com/products-services/voice/applications/voice-quality-monitoring.html
>>
>> My question is does VoIP Monitor collect and support the *RTCP-XR (IETF
>> RFC 3611) format? *I can not seem to find any information claiming it
>> does.
>>
>> I found another page saying the Polycom VQMon software also supports SIP
>> RTCP Summary Reports (RFC 6035). Does VoIPMointor support those?
>>
>>
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>>
>
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