[VoiceOps] Unsecured conference lines

Carlos Alvarez caalvarez at gmail.com
Thu Jun 2 14:54:33 EDT 2016

We have a customer who has been nagging us to remove the PIN from their
conference lines.  They are getting more insistent.  We've said no, for the
obvious security reasons, and explained them all clearly.  On top of it,
this is a medical-related company having sensitive conversations on
conferences.  They keep pushing us.  What would you do?  On the one hand I
think we have no liability in the matter, but on the other, we're more of a
consulting ITSP than just a generic service provider.  We specialize in
helping people not do stupid things with their phone system.  There's also
the matter of just eating up a bunch of channels by people using it as
their own conference.
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