[VoiceOps] Unsecured conference lines

[Peter Beckman]

Force them to sign a legally binding document that says all the bad things
that could happen when you remove the PIN and that they accept full
liability for any and all charges, hold you harmless, and make them sign
it.

Then frame it on your wall, and the day they get a $15,000 bill when what
you told them would happen happens, smile smugly and send them a copy of
the letter they signed with their exorbitant bill and say "I told you so."

Beckman

PS -- Throw in a nanny-nanny-boo-boo too.

On Thu, 2 Jun 2016, Carlos Alvarez wrote:

> We have a customer who has been nagging us to remove the PIN from their
> conference lines.  They are getting more insistent.  We've said no, for the
> obvious security reasons, and explained them all clearly.  On top of it,
> this is a medical-related company having sensitive conversations on
> conferences.  They keep pushing us.  What would you do?  On the one hand I
> think we have no liability in the matter, but on the other, we're more of a
> consulting ITSP than just a generic service provider.  We specialize in
> helping people not do stupid things with their phone system.  There's also
> the matter of just eating up a bunch of channels by people using it as
> their own conference.
>

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Peter Beckman                                                  Internet Guy
beckman at angryox.com                                 http://www.angryox.com/
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