[VoiceOps] VoIP Innovations reliability

Thu Mar 17 18:43:06 EDT 2016

Their primary SBC and DR IP are both in the same IP netblock, so whenever
the DDOS hits, both IPs are affected. The past few outages have involved
80% packet loss or so to both hosts, so some calls do make their way
through, and plenty of wierdness ensues when an INVITE makes its way
through but not the OK on the way back.

Can't wait to get our numbers ported out.

On Thu, Mar 17, 2016 at 6:27 PM, Nate Burke <nate at blastcomm.com> wrote:

> Annnd they're down again.
>
>
> On 3/17/2016 5:14 PM, Nate Burke wrote:
>
> 6 calls from 4 different CID numbers.  All within 3 minutes.
>
> On 3/17/2016 4:58 PM, Nathan Anderson wrote:
>
> Yesterday I definitely saw calls coming from the DR IP in my logs, but I
> had not yet added that IP as a peerin our SBC.  I'll have to comb through
> logs today to see if we got any.
>
>
>
> Are you saying that the multiple calls you saw coming to your desk were
> all from the same number?  If I had to guess, their side probably sent
> continuous INVITEs to you when it failed to get back an OK for any of them
> (not that you weren't sending back OK, but that their either didn't reach
> their SBC or did not reach it in a timely manner).
>
>
>
> -- Nathan
>
>
>
> *From:* VoiceOps [mailto:voiceops-bounces at voiceops.org
> <voiceops-bounces at voiceops.org>] *On Behalf Of *Jeff Waddell
> *Sent:* Thursday, March 17, 2016 2:53 PM
> *To:* Nate Burke
> *Cc:* voiceops at voiceops.org
> *Subject:* Re: [VoiceOps] VoIP Innovations reliability
>
>
>
> That is the issue a lot of our customers are reporting - where multiple
> calls are sent....
>
>
>
> On Thu, Mar 17, 2016 at 5:49 PM, Nate Burke <nate at blastcomm.com> wrote:
>
> I didn't see any traffic increment on the DR IP Address in my firewall
> rules, but this was odd.  During the 15 minute period, I had probably 5 or
> 6 simultaneous calls ring into my desk.  I normally only take a handfull of
> calls a day.
>
>
>
> On 3/17/2016 4:39 PM, Jeff Waddell wrote:
>
> We implemented it too - I haven't checked to see if any traffic was sent
> across it
>
>
>
>
>
>
>
> On Thu, Mar 17, 2016 at 5:20 PM, Nate Burke < <nate at blastcomm.com>
> nate at blastcomm.com> wrote:
>
> Only 15 Minutes this time though.  I had implemented the Disaster Recover
> Trunk as mentioned previously, but I didn't seem to be getting any calls
> completed through it.
>
>
>
> On 3/17/2016 4:16 PM, Shripal Daphtary wrote:
>
> Down again!
>
> Thanks,
>
>
>
> Shripal
>
>
> On Mar 16, 2016, at 9:50 AM, Nate Burke < <nate at blastcomm.com>
> nate at blastcomm.com> wrote:
>
> Looks like it just came back up for me.  Just over 30 min.
>
> Nate
>
> On 3/16/2016 8:45 AM, Shripal Daphtary wrote:
>
> We are experiencing an outage as well.
>
> Thanks,
>
>
>
> Shripal
>
>
> On Mar 16, 2016, at 9:36 AM, Nate Burke < <nate at blastcomm.com>
> nate at blastcomm.com> wrote:
>
> Problems again this morning?  Looks to be acting the same as it has been.
>
> On 3/11/2016 6:00 PM, Alexander Lopez wrote:
>
> I added them to our monitoring platform, stated getting alarms this past
> hour or so.
>
> Up and down.
>
>
>
> -------- Original message --------
> From: Nathan Anderson <nathana at fsr.com><nathana at fsr.com> <nathana at fsr.com>
> Date: 3/11/2016 6:31 PM (GMT-05:00)
> To: 'Nate Burke' <nate at blastcomm.com><nate at blastcomm.com>
> <nate at blastcomm.com>, <voiceops at voiceops.org>voiceops at voiceops.org
> Subject: Re: [VoiceOps] VoIP Innovations reliability
>
> ...aaaaaand we're back.
>
> -- Nathan
>
> -----Original Message-----
> From: VoiceOps [ <voiceops-bounces at voiceops.org>
> mailto:voiceops-bounces at voiceops.org <voiceops-bounces at voiceops.org>] On
> Behalf Of Nathan Anderson
> Sent: Friday, March 11, 2016 3:30 PM
> To: 'Nate Burke'; <voiceops at voiceops.org>voiceops at voiceops.org
> Subject: Re: [VoiceOps] VoIP Innovations reliability
>
> It *feels* like they are under attack again, since I get a response to a
> ping once every 20 or so.
>
> -- Nathan
>
> -----Original Message-----
> From: VoiceOps [ <voiceops-bounces at voiceops.org>
> mailto:voiceops-bounces at voiceops.org <voiceops-bounces at voiceops.org>] On
> Behalf Of Nathan Anderson
> Sent: Friday, March 11, 2016 3:28 PM
> To: 'Nate Burke'; <voiceops at voiceops.org>voiceops at voiceops.org
> Subject: Re: [VoiceOps] VoIP Innovations reliability
>
> Confirmed.
>
> -- Nathan
>
> -----Original Message-----
> From: VoiceOps [ <voiceops-bounces at voiceops.org>
> mailto:voiceops-bounces at voiceops.org <voiceops-bounces at voiceops.org>] On
> Behalf Of Nate Burke
> Sent: Friday, March 11, 2016 3:26 PM
> To: <voiceops at voiceops.org>voiceops at voiceops.org
> Subject: Re: [VoiceOps] VoIP Innovations reliability
>
> Anyone else show them down again right now?  My traceroutes aren't even
> leaving Chicago.  Dying at a Chicago hop on Level3.
>
> Nate
>
> On 3/6/2016 6:50 PM, Nathan Anderson wrote:
> > Did anybody else just suffer another 45-minute-ish long outage from
> about 4:00p PST to 4:45p PST (ending about 5 minutes ago)?
> >
> > -- Nathan
> >
> > -----Original Message-----
> > From: <frnkblk at iname.com>frnkblk at iname.com [ <frnkblk at iname.com>
> mailto:frnkblk at iname.com <frnkblk at iname.com>]
> > Sent: Sunday, March 06, 2016 4:43 PM
> > To: Nathan Anderson; <voiceops at voiceops.org>voiceops at voiceops.org
> > Subject: RE: VoIP Innovations reliability
> >
> > More here: <http://blog.voipinnovations.com/blog>
> http://blog.voipinnovations.com/blog
> >
> > Frank
> >
> > -----Original Message-----
> > From: VoiceOps [ <voiceops-bounces at voiceops.org>
> mailto:voiceops-bounces at voiceops.org <voiceops-bounces at voiceops.org>] On
> Behalf Of Nathan
> > Anderson
> > Sent: Tuesday, March 01, 2016 8:27 PM
> > To: <voiceops at voiceops.org>voiceops at voiceops.org
> > Subject: [VoiceOps] VoIP Innovations reliability
> >
> > Holy schlamoly.  Anybody else use them here and being handed outage after
> > outage over the last 2 days?  Seriously thinking at this point about
> doing
> > something else.  This is ridiculous.
> >
> > I desperately need sleep and if my cell goes off one more time...
> >
> > -- Nathan
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