[VoiceOps] Can't call 833 numbers from specific rate center via cell phones

[Keln Taylor]

We'll I supposedly have a ticket open with their upper-level support.
We'll see if it helps.

Sincerely,
Keln Taylor
870-204-2121
kelntaylor at gmail.com

On Wed, Aug 16, 2017 at 8:39 PM, Peter E <peeip989 at gmail.com> wrote:

> We've been battling Verizon on this because they won't terminate 833 for
> us. They claim it's not part of the product we buy from them. I'm calling
> B.S. since they accept 844 through 888. Nevertheless, for now they aren't
> taking it but Level3 does. We're paying extra while we work it out but at
> least they complete the calls.
>
> Not sure if this is your problem but it wouldn't surprise me if their
> obstinacy is in the call flow.
>
>
>
> On Aug 16, 2017, at 19:47, Keln Taylor <kelntaylor at gmail.com> wrote:
>
> I have a new 833 toll free number.  Cell phones (both ATT and Verizon) in
> a specific rate center are not able to call this new number or other 833
> numbers.
> I have contacted my origination provider, ATT wireless, and Verizon
> wireless, but I am unable to get in contact with the proper people to
> resolve the issue.
>
> Any ideas?
>
> Sincerely,
> Keln Taylor
>
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