[VoiceOps] Hotel IP phones

[Ernesto Miro Cons]

It is a small hotel in El Paso. there is a splash-proof version of the SNOM
wireless headset, but the price is more than tripled than its counterpart.

On Fri, Jan 6, 2017 at 8:01 AM, Colton Conor <colton.conor at gmail.com> wrote:

> Where is Texas is this hotel?
>
> I believe there is a certain spec of phones that most hotels require. It
> has something to do with germ free so all the button on the phone can't
> have people germs on it, and maid staff can easily wipe down the phones.
>
> On Thu, Jan 5, 2017 at 7:40 PM, Darren Schreiber <dschreiber at 2600hz.com>
> wrote:
>
>> For hotels, there is a customer we work with who made just such an
>> “interface box” as well as the software interface to link a cloud system
>> with standard VoIP phones, ATAs and the property management systems at a
>> bunch of hotels. They are way cheaper than the proprietary systems people
>> apparently buy at these hotels. I don’t know how it all works frankly but I
>> know they added the maid service features (room ready/not ready/being
>> cleaned), CDR billing, voicemail reset on check-in/check-out and so on.
>>
>>
>>
>> http://www.vsrnt.com/ is their website. I’m happy to introduce you to
>> them personally, too, if you like. They seem to be growing quite a bit so
>> they are doing something right J
>>
>>
>>
>> if nothing else you can ask them how they did it.
>>
>>
>>
>> *From: *VoiceOps <voiceops-bounces at voiceops.org> on behalf of Izzy
>> Goldstein - TeleGo <igoldstein at telego.net>
>> *Date: *Thursday, January 5, 2017 at 8:10 AM
>> *To: *Dave Brockman <dave at brockmans.com>
>> *Cc: *"voiceops at voiceops.org" <voiceops at voiceops.org>
>> *Subject: *Re: [VoiceOps] Hotel IP phones
>>
>>
>>
>> a few months ago we setup the phone system for a new NYC hotel, really
>> modern hotel in Brooklyn NY
>>
>> after months of researching and looking at many many options
>>
>> we have the experience and able to handle these setups, reach out
>> directly if you need any help or advise etc
>>
>>
>>
>> On Thu, Jan 5, 2017 at 10:32 AM, Dave Brockman <dave at brockmans.com>
>> wrote:
>>
>> On 1/5/2017 7:52 AM, mgraves at mstvp.com wrote:
>> > In my past like when I traveled extensively I noted that larger hotels
>> > always had analog phones in the rooms. I was told that these were
>> > inexpensive and offered by companies that provided the back-end
>> integration.
>> >
>> > It was often critical that there be a phone in each room so that
>> > housekeeping could use it to log as each room is refreshed.
>>
>> In a previous lifetime, I managed IT for large "Conference" Hotels and
>> "Resort" Hotels.  I never saw an analog phone, all were 2-wire digital
>> tied into usually a Lucent Definity or similar.  There was usually an
>> "interface box" that ran a multi-port serial card that connected all the
>> various components to the Property Management System.  The contracts on
>> those PBX boxes were not cheap, and yes, the vendors would almost give
>> the phones away if you were under contract.
>>
>> And yes, housekeeping used the phones to send codes to the PMS that the
>> room was clean (which would also toggle available/ready if vacant).
>> Maintenance could also use the phones to place a room "off-market" if
>> they needed to perform repairs.
>>
>> Regards,
>>
>> dtb
>>
>>
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>>
>>
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-- 


* Ernesto Miro *

Ingeniería de Proyectos Nuevos | New Projects Engineering

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