[VoiceOps] Past due/overdue invoices for Doctor offices - How to handle?

[Carlos Alvarez]

Ah, gotcha, I was thinking inbound calling.  But yeah, as someone else
said, cell phones are around.  We've seen so few 911 calls on our network
that I assume people always just call it from their cell phones anyway.
Except for one manufacturing customer who seems to have a 911 call at least
monthly...

Either way, our attorney advised that the non-payment disconnect is
perfectly valid if spelled out in writing and the customer is warned of the
impending disconnect.  We have automatic notifications in our invoicing
system.



On Thu, Mar 9, 2017 at 1:54 PM, jungle Boogie <jungleboogie0 at gmail.com>
wrote:

> On 9 March 2017 at 11:23, Carlos Alvarez <caalvarez at gmail.com> wrote:
> > Doctor's offices are not considered emergency medical facilities, and in
> > fact, 100% of our doctor/medical offices include "if this is an emergency
> > dial 911" at the beginning of their greetings.
>
> Well this is more of the case if the Doctor is seeing someone in their
> office, and there some type of a medical emergency.
>
> Your TOS seems to cover that for in/outbound calling regardless.
>
>
> --
> -------
> inum: 883510009027723
> sip: jungleboogie at sip2sip.info
>
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