[VoiceOps] Recommendations on Wholesale Fax Services

[Bill Heinz]

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Bill Heinz  | Solutions Specialist

5625 W. Waters Ave, Suite E
Tampa, FL 33634

P: 813-356-0112   F: 813-249-8414

www.PBX-Change.com<http://www.pbx-change.com/>

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From: VoiceOps [mailto:voiceops-bounces at voiceops.org] On Behalf Of Colton Conor
Sent: Sunday, February 11, 2018 4:43 PM
To: voiceops at voiceops.org
Subject: [VoiceOps] Recommendations on Wholesale Fax Services

Like many I wish fax would just die, but it remains to be alive and kicking. Today our wholesale provider has a fax to email option, and a HTTPS fax adapter option. These are completely separate products today, and you can't use the same fax number on both of them. However, our customers really want both options combined into one, using the customer's same fax number. They would like:

Inbound faxes go to email using fax to email. If desired, they can also make a copy go the their HTTPs fax adapter so the fax machine prints it out. The same fax number will be used by multiple employees, so hopefully there is no a limit on how many email addresses can be used for sending and receiving faxes.

Outbound faxes are sent using the fax HTTPs adapter connected to their fax machine. The outbound number that the fax sever uses should be the actual clients fax number. Currently the wholesale fax solution we use displays some random number when sending outbound faxes from a completely different area code.

Additionally, the client would like a web interface where they can send outbound faxes, and download inbound faxes.The web interface should show if the HTTPS fax adapter is registered to the service.

Anyone have recommendations? I don't like the idea of using a regular T.38 or G.711 adapter as I don't think those work well.

It seems the going retail rate for a fax service is $19.95 per month, so hopefully this wholesale solution would be in the $5 to $10 range per month. I assume there would be a one time fee for the actual adapter.

Please let me know if you know anything that meets this criteria.
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