[VoiceOps] Verizon New England routing contact

[Matthew Crocker]

Inteliquent NOC was great, pushing the tickets with Verizon.   It has been 24 hours now, just received an update that a DS-3 in Springfield, MA is causing the issue.  Verizon dispatching a tech

Thanks,

-Matt

--
Matthew Crocker
Crocker Communications, Inc.
President

From: Paul Timmins <ptimmins at clearrate.com>
Date: Thursday, June 14, 2018 at 9:25 AM
To: Matthew Crocker <matthew at corp.crocker.com>
Cc: "voiceops at voiceops.org" <voiceops at voiceops.org>
Subject: Re: [VoiceOps] Verizon New England routing contact

When we have this with intelliquent they usually have contacts for the other tandem operator and help us open tickets. Sometimes you have to push them a bit.

On Jun 14, 2018 07:47, Matthew Crocker <matthew at corp.crocker.com> wrote:

Does anyone have a contact for someone in Verizon New England for call routing?   They stopped routing inbound calls to our tandem (Inteliquent) yesterday morning.  All calls from Verizon/ Verizon Wireless in LATA 126 to my customers are failing with a fast busy.   It is impossible to get anyone on the phone to help resolve the issue.

-Matt

--
Matthew Crocker
Crocker Communications, Inc.
President
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