[VoiceOps] West ERS SOAP API

[Nathan Anderson]

Anybody here use West's ERS system for E911 ALI provisioning and routing to PSAPs?  Of those who do, is anybody using their SOAP API to programmatically do the provisioning?

I feel like I'm getting nowhere with the contacts I have over there so far, and I'm tearing my hair out.  I was provided with a manual and set of WSDLs, but getting our account provisioned over there correctly has been a minor headache, the manual seems incomplete, and when I make test calls against certain functions, I find that the service defined in the WSDL is bound to a URL that is simply returning HTTP 404.  I mean, seriously...

I'd love to talk to someone (on-list or off-list) who has successfully performed this integration so that I can get clarification on the parts I'm missing and that West hasn't bothered to document or communicate to me.

Thanks,

-- 
Nathan Anderson
First Step Internet, LLC
nathana at fsr.com