[VoiceOps] Charter/Spectrum Port Out?
Aaron C. de Bruyn
aaron at heyaaron.com
Wed Jun 17 13:55:41 EDT 2020
Is there anyone at Charter/Spectrum (Oregon area) that can help with a port
It's been rejected 5 times now.
Every time I call in, the rep gives me a slightly different variation of
the address to re-submit.
The winning carrier keeps getting rejected and asks for a CSR copy.
Charter/Spectrum flat-out tells me "we don't do CSR reports for small
business customers" and then proceeds to give me a slightly different
version of the address every time I call in.
They absolutely refuse to let me talk to or communicate with the team that
actually makes the accept/reject decision to find out why. They simply say
"it was rejected because of the address".
I've spent hours on the phone over the last few weeks and I'm getting
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