[VoiceOps] iconectiv vs. Neustar

[Mary Lou Carey]

The iconectiv helpdesk is MUCH easier to use than the old NEUSTAR 
Helpdesk because you can enter your own orders and track the status. 
It's the cheapest route if you don't do a lot of ports but the most 
expensive if you do more than 10 ports per month.

LTI is also through iconectiv, but you log into their website and do all 
your own porting orders. It's a flat rate per month with no charges for 
ports.

There are a couple service bureaus who will do your ports and LSRs for 
you. They use your LTI access and then charge you per order. The nice 
thing is they can handle the LSR as well as the NPAC entries so for a 
smaller carrier that's much more affordable.

Strachan and Associates
JSI


There are also several service providers who offer an online portal. 
It's a little more user friendly than LTI because you can track the 
status of orders, but once again you manage everything yourself.

ATL
Syniverse
NEUSTAR

For companies that do a huge number of ports per month, NEUSTAR also has 
an service that allows you to manage the entire process. You don't need 
logins for every carrier's LSR system because it consolidates them all 
into one app and issues them to the correct carrier. You can also do 
CNAM, LIDB, and 911 updates and it will track the status of everything. 
It's pretty cool, but very pricey so it doesn't pay unless you do a LOT 
of number ports every month.


MARY LOU CAREY
BackUP Telecom Consulting
Office: 615-791-9969
Cell: 615-796-1111

On 2021-02-25 08:20 AM, Mike Hammett wrote:
> *nod* I knew all that was required to move was the
> administration\operation of the database. I figured their
> customer-facing portals were newer and better and thus where people
> moved.
> 
> Who all provides those kinds of services other than iconectiv and
> Neustar?
> 
> -----
> Mike Hammett
> Intelligent Computing Solutions
> http://www.ics-il.com
> 
> Midwest Internet Exchange
> http://www.midwest-ix.com
> 
> -------------------------
> 
> From: "Mary Lou Carey" <marylou at backuptelecom.com>
> To: "Mike Hammett" <voiceops at ics-il.net>
> Cc: voiceops at voiceops.org
> Sent: Tuesday, February 23, 2021 12:28:29 PM
> Subject: Re: [VoiceOps] iconectiv vs. Neustar
> 
> It was only the administrator of the main database (NPAC Helpdesk /
> LTI
> / Granting Access to NPAC) that moved from NEUSTAR to iconectiv.
> Everyone still has their own systems that connect to the NPAC database
> 
> and which you choose depends more on cost effectiveness than anything
> else. If you do less than 10 ports per month, NPAC Helpdesk is the
> cheapest way to go because there's no monthly fee. You only pay a "per
> 
> request" fee but it's a higher amount per request. All other options
> have a monthly service charge with a set number of requests included.
> 
> MARY LOU CAREY
> BackUP Telecom Consulting
> Office: 615-791-9969
> Cell: 615-796-1111
> 
> On 2021-02-22 12:08 PM, Mike Hammett wrote:
>> I know that the database operations moved from Neustar to iconectiv
> a
>> few years ago.
>> 
>> What are the pros\cons to operationally using iconectiv vs. Neustar?
>> 
>> My people are used to Neustar, but I can't help but feel behind if
> we
>> don't move to iconectiv for everything we traditionally used Neustar
>> for.
>> 
>> -----
>> Mike Hammett
>> Intelligent Computing Solutions
>> http://www.ics-il.com
>> 
>> Midwest Internet Exchange
>> http://www.midwest-ix.com
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