[VoiceOps] False 911 calls and old abandoned DID

Mike Johnston mjohnston at wiktel.com
Fri Jan 22 13:58:27 EST 2021

On 2021-01-22 12:44, Carlos Alvarez wrote:
> The number in question is not with us, and never has been.  We believe 
> the customer abandoned the number long ago.  They have been with us 5+ 
> years, and we had never seen that number before.  So it's probably 
> abandoned with the old carrier

I can /totally/ see how that situation would have occurred.

> and we can't do anything about it.

You and/or your subscriber should try contacting the PSAP record keeping 
people.  I can tell you who that would be for me in Minnesota 
<https://ies911.com/>. Maybe somebody else can chime in with more useful 
terminology here.

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