[VoiceOps] Calls Not Reaching Us
Mike Hammett
voiceops at ics-il.net
Wed Oct 27 15:07:00 EDT 2021
I have a customer saying that they are getting reports from their customers that they're getting "number is no longer in service" errors when calling them.
I checked Metaswitch SAS for a number that experienced this issue and we don't see any inbound attempts from that number. The call would have come in via a traditional TDM connection to a tandem.
I reached out to the Primary contacts in NPAC for the originating caller (Comcast). They told me to bugger off and to have the end user call support. Did I make the wrong move?
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Mike Hammett
Intelligent Computing Solutions
http://www.ics-il.com
Midwest Internet Exchange
http://www.midwest-ix.com
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