[VoiceOps] Bandwidth East Coast Issues

Ivan Kovacevic ivan.kovacevic at startelecom.ca
Sat Sep 25 15:56:00 EDT 2021


third.

and our monitoring picked up packet loss to their IPs. Hopefully not a DDOS
or if it is, they are better prepared to mitigate it than voip.ms.


[image: Star Telecom - Cloud Communications and Customer Experience
Solutions] <https://www.startelecom.ca/>

*Ivan Kovacevic*

*Co-Founder and VP Client Services*




On Sat, Sep 25, 2021 at 3:42 PM Jeff Bilyk <jbilyk at gmail.com> wrote:

> We are seeing similar issues starting about the same time,
>
> Jeff
>
> On Sat, Sep 25, 2021, 3:33 PM Peter Beckman via VoiceOps <
> voiceops at voiceops.org> wrote:
>
>> We began detecting issues with Bandwidth Inbound and Outbound Voice and
>> SMS
>> starting at 19:00:38 UTC (3pm US Eastern Time). A TAC rep has acknowledged
>> issues are detected but their status page as of yet has not been updated.
>>
>> I'm seeing outbound calls time out, inbound calls to BW DIDs receive a
>> "call cannot be completed" error on Verizon, and our SMS tests every 10
>> minutes that usually complete in under 2 seconds are taking 15 seconds to
>> 3.65 minutes to reach us.
>>
>> Hope they find the culprit and get it fixed quickly!
>>
>> As of 3:27:45pm EDT their status page shows zero incidents
>>
>> https://status.bandwidth.com/
>>
>> Beckman
>>
>> ---------------------------------------------------------------------------
>> Peter Beckman                                                  Internet
>> Guy
>> beckman at angryox.com
>> http://www.angryox.com/
>>
>> ---------------------------------------------------------------------------
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