[VoiceOps] thinQ is making hay while Bandwidth is down

Ryan Delgrosso ryandelgrosso at gmail.com
Mon Sep 27 18:08:54 EDT 2021


The portion of their offering I always liked the most was their LCR as a 
service. Their orig product is mostly uninspired.

Theyve had their own outages which were platform related, everyone has 
them. I usually would think players in this space would have a little 
more class than to try kicking someone when down. Every provider has bad 
days.

On 9/27/2021 2:47 PM, Carlos Alvarez wrote:
> They have felt to me to be a bit aggressive and not fully genuine on 
> their sales efforts lately.  We have used them for about 20% of our 
> traffic for years, and seem pretty reliable.
>
> It would be interesting if they could do DID re-routing quickly, but 
> as far as I've heard, that's TF only.
>
>
> On Mon, Sep 27, 2021 at 2:38 PM Darren via VoiceOps 
> <voiceops at voiceops.org <mailto:voiceops at voiceops.org>> wrote:
>
>     Yeah that’s kindof piggybacking disingenuously to consumers who
>     don’t know any better, yikes.
>
>     *From: *VoiceOps <voiceops-bounces at voiceops.org
>     <mailto:voiceops-bounces at voiceops.org>> on behalf of Ryan
>     Delgrosso <ryandelgrosso at gmail.com <mailto:ryandelgrosso at gmail.com>>
>     *Date: *Monday, September 27, 2021 at 2:32 PM
>     *To: *"voiceops at voiceops.org <mailto:voiceops at voiceops.org>"
>     <voiceops at voiceops.org <mailto:voiceops at voiceops.org>>
>     *Subject: *Re: [VoiceOps] thinQ is making hay while Bandwidth is down
>
>     I believe they are referring to TF and Termination
>
>     DID's are going to be orphaned.
>
>     On 9/27/2021 2:17 PM, Carlos Alvarez wrote:
>
>         This seems to be a bit disingenuous.  I don't believe that
>         they can multi-home or move DIDs quickly?  Or am I wrong?
>         Could they actually solve the current problem?  DIDs are the
>         only issue; we simply moved outbound.
>
>         Better voice service from thinQ by Commio
>         <https://email.thinq.com/e3t/Btc/2L+113/cPRJF04/VVzYWT85FM-MW1SPJNT8nY0xfW31NlPp4x-Tg9N93kXF_3q3n5V1-WJV7CgCBxW8L7r83991F73W9h7N7M7sB1ljW2RCKjw2Xt036N9hnh3dpF8y-W5Kzh2d16vS5dVz5-FC8XccMcW6rh3sk7VHj9QVbJfQ-1GBNnCW7ScCQ27t5ZWzW2HGVjF2TghrmVnBjHD1Thv0FW6YCNs-4c7PdvW5YK74Q7kKW75W12LXCQ3vJLfjN2jMsLB2g1RVW2s6G2n60xb0MW6tFXPN6g0zlSW3m0h_B5H42GxW4Sj3Wf17WyR8W3Lf6cf2014843hzK1>
>
>         *Hi Carlos,*
>
>         Carrier outages happen, but with thinQ by Commio they won't
>         leave Initiatel LLC without voice service.
>
>         Outages are in the past with thinQ!
>         <https://email.thinq.com/e3t/Btc/2L+113/cPRJF04/VVzYWT85FM-MW1SPJNT8nY0xfW31NlPp4x-Tg9N93kXF_3q3n5V1-WJV7CgHfHVxr6QX1ngmYmW6MvhW43m5nlCV98rPc6N2YcYN1r4yV3dJd6BW2nz8WN2hfxP-VkqyCD6DvdGHW6GDxjb5mFFWVW5G3Qgs2kHycJVZydvd2zb34LW2chvl-6T6qFpW2b0g-w36lX26W3YpDR56vS-dGW8379025ZPmN6N2vkms11P6gKW2n_JlD735zSvV7ynrC9m2fx6W6fWcXp8hWLZQW6zKbbL4QqMbdVpb1XX4Bp4Y-W6Q_3WX3NgGT533hc1>
>
>         With our voice disaster recovery solution, you can enable a
>         dynamic failover solution to easily route calls around an
>         outage, no matter what the cause, if disaster strikes.
>
>         ·Our multi-vendor solution gives you instant options for
>         service in a disaster
>
>         ·Turn on all 5 toll-free and 40 domestic carriers to power
>         custom routing so disaster recovery is fast & easy
>
>         ·Get back up and running FAST and power better performance at
>         lower costs
>
>         You can stop worrying about outages with thinQ’s predictive
>         intelligence for call routing. Our innovative disaster
>         recovery technology allows you to reroute domestic and
>         toll-free calls during carrier and power outages so you can
>         always be connected with your customers.
>
>         BETTER VOICE IS HERE
>         <https://email.thinq.com/e3t/Btc/2L+113/cPRJF04/VVzYWT85FM-MW1SPJNT8nY0xfW31NlPp4x-Tg9N93kXH95VfgNV3Zsc37CgNyxW3rsTxR8JP0TmW5-k7XH4WXtJYW7lm2gS6K1gyZVgfbBs6PrKtNW3y7_3F7RQJBpW5Vh7yr9lGcR0VL5Yp620STn3W5xcH1v1gKYdLW3qZpZ-18qRzqW6x3-DV53l7pzW1HRzxY8frYg9N6nC78wjnJNsW2l1v2R4771plW3DjvDV7p1hHrW4GrBdk1H1rb8W6QPMvj6Gw8gDW6SXlCG4Rw-kfW4sw5l51t_DlbW1yxCQr127fxnW7DY70q4-6LtkW2CpvLN760Cw6W4DYSPf7MgMJMW26y91525Q2sBW3vZ02X5xDfg_W8zJv_t6DkT6mW76BjCV84V51YW1W_t3w2-_hVCW6zTp0X5--NYYW15cg0J2w0Y2fW2wbSN-1Kg2HGW7KZS2V7bnb0tW94LvZD55vZwhW4RG8vC4DBVMbVyJLp52cWF3ZW5j657s1rLW2dW3KLsyR7l9skLW1S0vSC4RlcqCW5Xy8yl44qlNDW6CCjgv8kN9dlW8hS49r95_hKRN95ZSFHCjj3bW27zJzk9kfY5jW9gLs5b4pBGh6W2BJl4B46tCNH35wy1>
>
>
>
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