[VoiceOps] Activation Timing

[Jeff Shultz]

When we are installing a new fiber connection, we do not schedule until the
customer drop (not the ONT) is in and spliced to the mainline fiber. ONT
installation and running a copper ethernet data run is done on the day of
install/activation.

On Fri, Apr 29, 2022 at 12:50 PM Mike Hammett <voiceops at ics-il.net> wrote:

> I'm trying to develop some new rules for dates we choose for porting.
>
> We have to build outside plant for most customers to accommodate their
> turn-up. The customers generally don't understand why the phone isn't alive
> when the tech is on-scene, but the tech has to go on-scene to build the
> infrastructure.
>
>
> Is it reasonable to choose a port date that seems like it would work, then
> bump the activation day by day if OSP has encountered any issues?
>
> I would like to think that by not *activating* the port and rescheduling
> it for the next day, everything would still work correctly, but I'd rather
> be right than lucky.
>
>
>
> -----
> Mike Hammett
> Intelligent Computing Solutions
> http://www.ics-il.com
>
>
>
> Midwest Internet Exchange
> http://www.midwest-ix.com
>
>
>
> _______________________________________________
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>


-- 
Jeff Shultz
Central Office Technician
SCTC
(503) 769-2125
Go Big  Ask for Gig

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