[VoiceOps] Numbers listed as spam by Hiya

[mgraves mstvp.com]

One aspect of our RRAPTOR project is to expose reputational issues, so carriers who pass illegal robocall traffic are readily known. RAPPTOR gives us near real-time visibility of current campaigns.

https://legalcallsonly.org/stir-shaken-puts-your-reputation-on-the-line/

Professional Association for Customer Engagement (https://paceassociation.org/) represents companies who offer legal robocall services. They have argued against any kind of  blocking, since errors impact their business.

Michael Graves
Project Manager
ZipDX® LLC
mgraves at zipdx.com
Tel: (214) 997-0038

-----Original Message-----
From: VoiceOps <voiceops-bounces at voiceops.org> On Behalf Of Fred Posner via VoiceOps
Sent: Wednesday, August 24, 2022 9:23 AM
To: Voiceops.org <voiceops at voiceops.org>
Subject: Re: [VoiceOps] Numbers listed as spam by Hiya

Doesn’t it make sense to block numbers from carriers that send spam?

Fred Posner
fred at palner.com




> On Aug 24, 2022, at 10:03 AM, Dovid Bender via VoiceOps <voiceops at voiceops.org> wrote:
> 
> Hi,
> 
> We primarily purchase numbers from Telnyx and Peerless. Lately any number that we purchase is automatically listed as spam. I searched through both of their stocks for random numbers in random area codes (50+ numbers) and every time Hiya says it's likely SPAM. I presume they are marking any carrier where it's easy to get numbers spam. Has anyone fought back against this or are people just going with larger carriers like inteliquent/VZ etc?
> 
> Regards,
> 
> Dovid
> 
> 
> 
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