[VoiceOps] Empty Calls

Mary Lou Carey marylou at backuptelecom.com
Mon Dec 12 07:19:06 EST 2022


I would check the call detail records to locate the LRN.

MARY LOU CAREY
BackUP Telecom Consulting
Office: 615-791-9969
Cell: 615-796-1111

On 2022-12-11 05:12 PM, Mike Hammett via VoiceOps wrote:
> They're coming in via our TDM tandem connections.
> 
> -----
> Mike Hammett
> Intelligent Computing Solutions
> http://www.ics-il.com
> 
> Midwest Internet Exchange
> http://www.midwest-ix.com
> 
> -------------------------
> 
> From: "Carlos Alvarez via VoiceOps" <voiceops at voiceops.org>
> To: "VoiceOps" <voiceops at voiceops.org>
> Sent: Sunday, December 11, 2022 2:12:39 PM
> Subject: Re: [VoiceOps] Empty Calls
> 
>  Are they coming in via your carrier(s), or are they coming from
> random IPs?
> 
> On Dec 11, 2022 at 1:09:28 PM, Mike Hammett via VoiceOps
> <voiceops at voiceops.org> wrote:
> 
>> Didn't even realize I had sent it already...
>> 
>> We've been getting "empty" calls for years. BY empty, I mean there's
>> no audio there at all. They're calls from all over the place (I
>> don't think I've traced them all down). We've had them sit on the
>> line for hours (back when our IVR permitted that).
>> 
>> Okay, I'll just deal with it. Now they're hitting our customers too.
>> 
>> To me, it's more annoying than active scam calls because there's
>> doubt if it's real or not. I assume every call not from a current or
>> prospective customer is a scam, so from the content, it's easy to
>> tell.
>> 
>> How are others handling these calls?
>> 
>> -----
>> Mike Hammett
>> Intelligent Computing Solutions
>> http://www.ics-il.com
>> 
>> Midwest Internet Exchange
>> http://www.midwest-ix.com
>> 
>> -------------------------
>> 
>> From: "Mike Hammett" <voiceops at ics-il.net>
>> To: "Voiceops.org" <voiceops at voiceops.org>
>> Sent: Sunday, December 11, 2022 2:07:02 PM
>> Subject: Empty Calls
>> 
>> We've been getting "empty" calls for years. BY empty, I mean there's
>> no audio there at all.
>> 
>> -----
>> Mike Hammett
>> Intelligent Computing Solutions
>> http://www.ics-il.com
>> 
>> Midwest Internet Exchange
>> http://www.midwest-ix.com
>> 
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