[VoiceOps] VoIP SMS Campaign Fees

[Brandon Svec]

RingCentral started sending messages like this today.  I suppose others may
follow?

  Hello,

We are writing to let you know about an upcoming change to SMS that’s
affecting the entire industry. Recently, mobile carriers have begun
treating all SMS from businesses large and small as commercial messaging.
The mobile industry has added new registration requirements, and additional
fees for sending and receiving SMS. They’ve also imposed new policies that
we have summarized here
<https://info.ringcentral.com/MDc1LURUQi03MTUAAAGCng7lt0vfsF5No4RhXgM826_pR9JaNgxfWelHAco-V1MrXVbXWVKPTvTyMrn4Tlk3poqlP30=>
.

We have been working with the carriers to address these changes, increase
the deliverability of your SMS messages, and help protect you from
potential carrier fines.

To accomplish this, we have reinvisioned domestic SMS, and are excited to
launch our RingCentral Enhanced Business SMS solution with new pricing and
a number of monthly free SMS messages starting March 17, 2022.* *With our
new pricing most customers, including yourself, are expected to be covered
by these monthly allowances.*

In January, your company used an estimated 1746 messages of the 8000
included with your plan. Once this allowance is exhausted, you will be
charged a transparent, flat rate of $0.0085 per SMS message sent or
received, and $0.013 per MMS sent or received. For example, if you send 100
SMS messages above your allowance, you would only pay 85¢.

To help save your company more money, we also offer bulk prepaid SMS at a
discounted rate if you need to send more.

You can learn more about these changes and how allowances are calculated by
scheduling a meeting with your sales representative, or reading more here
<https://info.ringcentral.com/MDc1LURUQi03MTUAAAGCng7ltiq_e8c9C-iH9ro86naWms7maamahCdRf0TbZdf47Fu_9s1oXxqVweVEnWsObxMOII8=>
.


*Customers may also be required to register individual brand and/or
campaign information with The Campaign Registry (the mobile carriers’
preferred hub for managing SMS campaigns), which may result in additional
fees.
*Brandon Svec*



On Mon, Nov 15, 2021 at 12:37 PM Nate Burke <nate at blastcomm.com> wrote:

> Sorry if this was already discussed and I missed it.  I saw a notice on
> our Voip Innovations account today that any business DID's that send SMS
> messages to a consumer in any way now have to be registered with
> 'Campaignregistry.com'  Looks like this requires a $200 signup, and then
> potentially $10/month/DID.  Anyone already gone through this?  Talking
> to VI, it seems they're not even sure, but it's a VI requirement to be
> registered by Dec 15.
>
> The whole process seems confusing.  VI Makes it seem like non-compliance
> will be expensive. $10,000/violation keeps being referenced.
>
> Would each one of my customers be considered a separate campaign at
> $10/month?
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