[VoiceOps] Recommendation for a merchant account for Telecom

[Mary Lou Carey]

I currently use Quickbooks Merchant Services, but I know an agent who 
also does it so you can check out both.

Stevin Dahl
Alchemy Strategic Ventures Inc
Cell: 515-708-1686

MARY LOU CAREY
BackUP Telecom Consulting
Office: 615-791-9969
Cell: 615-796-1111

On 2022-10-28 05:28 PM, Peter Beckman via VoiceOps wrote:
> Also Braintree, also fine, and competitively priced. We use the PayPal
> Payflow Pro gateway, which was included in the price, as PayPal owns
> Braintree.
> 
> Beckman
> 
> On Fri, 28 Oct 2022, Denver Gingerich via VoiceOps wrote:
> 
>> On Fri, Oct 28, 2022 at 05:01:38PM -0400, Oren Yehezkely via VoiceOps 
>> wrote:
>>> Can you recommend a merchant bank or broker who will work with the 
>>> telecom
>>> industry?
>>> I am sure that the problem is not for the giants of the industry but 
>>> small
>>> telecom companies now have the negative label "VoIP".
>>> It does not really matter what you do exactly and how you provide 
>>> services
>>> not even if you have years of clean record, the banking industry 
>>> defines
>>> you as "VoIP" and it does not matter much what you say.
>> 
>> Yeah, we had a huge problem with this when we at JMP moved from ad hoc 
>> payments to a proper payment processor.  Stripe explicitly disallowed 
>> "phone services" (some have told me you may be able to get written 
>> approval for an exception, but I haven't heard of anyone who 
>> succeeded), and others we tried (like Bambora) told us after 
>> onboarding that actually they don't support new VoIP customers.  We 
>> had specifically tried Bambora because we saw they processed payments 
>> for VoIP.ms.  But they claimed that was grandfathered and they 
>> wouldn't do it again.
>> 
>> Anyway, we use Braintree now, which is just like any other processor 
>> from what we can tell.  It may be better in the sense that they vet 
>> you before letting you start accepting payments (vs. Stripe, which 
>> vets you after, and freezes your funds if their later vetting process 
>> finds they don't like you).  But otherwise they seem to have the same 
>> pricing, and happen to accept phone service providers as customers.
>> 
>> Frankly, we prefer other payment methods, since they have way less 
>> fraud than credit cards, but of course people like credit cards for 
>> various reasons.  I'm sure others here have tips on reducing fraud 
>> (especially if you let people dial international numbers) if that's a 
>> concern of yours.
>> 
>> If you meant something other than a payment processor, my apologies.  
>> We didn't have issues getting a bank account, only a payment 
>> processor, which is I why I responded this way.
> 
> ---------------------------------------------------------------------------
> Peter Beckman                                                  Internet 
> Guy
> beckman at angryox.com                                
> https://www.angryox.com/
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