[VoiceOps] New Hosted PBX Platform?

[Carlos Alvarez]

 Is the scaling issue the reason to move, or something else?

We serve smaller customers, say under 400 seats, so it’s never been a
problem for us.  However the way the company makes highly impactful changes
with no discussion and very little notice is rough.  Like the sudden change
in the SMS API.  It’s unusable for us, we will have to delay updates until
we make a change in our model/systems to accommodate it.  And if you don’t
update fast, they get bitchy.


On Feb 17, 2023 at 5:34:10 PM, Mike Hammett via VoiceOps <
voiceops at voiceops.org> wrote:

> We have been using 3CX for our hosted PBX platform. It's come time for us
> to find something else. I chose 3CX at the time because it had the best
> user-facing UI.
>
> I've had a lot of platforms suggested to me by other ISPs, but I thought
> I'd come here to see what you all have to say.
>
> 3CX didn't scale well, but that was secondary to having a product that
> customers found easy to learn and easy to use.
>
> We currently use Metaswitch and are considering adding their Max UC, but
> have open minds at this time.
>
>
>
> -----
> Mike Hammett
> Intelligent Computing Solutions
> http://www.ics-il.com
>
>
>
> Midwest Internet Exchange
> http://www.midwest-ix.com
>
>
>
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