[VoiceOps] Bandwidth SMS Outage, SMS 100% Down

Peter Beckman beckman at angryox.com
Tue May 23 19:08:39 EDT 2023


Issue is now resolved. Any DIDs provisioned between 8am and around 5pm EDT
will need to go into the portal, find the DID, turn SMS off, hit Save, then
turn SMS on again, and hit Save again, to trigger the SMS provisioning
process.

Beckman

On Tue, 23 May 2023, Peter Beckman via VoiceOps wrote:

> Bandwidth has acknowledged that enabling SMS on newly provisioned DIDs is
> failing. We detected the outage started between 8:50 to 8:55am EDT, though
> they first reported the outage at 9:42am EDT. We had a ticket open with
> them about it at 8:56am EDT.
>
> Follow along here. https://status.bandwidth.com/incidents/9k06m8d8ckdb


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