[VoiceOps] A2P-aaS

[Alex Balashov]

Thanks for that tip! I might look into that if all else fails.

I prefer SMS because it's a bit more flexible and maybe we can catch some other use-cases in the future, and I also like that it just works without anyone downloading anything. However, this sounds like a plausible alternative. 

From my perspective, the entities involved in supporting A2P are just accelerating the demise of SMS. The whole argument for it is that it's easier than anything else, and that just inverted in a whopping way. I'm all for fighting SMS spam, but Twilio or equivalent needs to solve this problem for me. I'm not registering anything.

-- Alex

> On Sep 7, 2023, at 4:35 PM, Jorge Guntanis <jorge.guntanis at ring.cr> wrote:
> 
> I had a similar use case and ended up having my staff download the Pushover app. They have a super simple API and several features focused on notifications. They have a 30 day trial and then it's like $1.99 per device one time payment. Totally worth it.
> 
> Jorge
> 
> 
> 
> 
> On Thu, Sep 7, 2023 at 5:31 PM Alex Balashov via VoiceOps <voiceops at voiceops.org> wrote:
> I have a purely internal portal application that is used to send SMS notifications about customer monitoring incidents and emergencies about... twice a month. Maybe 5-10 messages per month total, across several associates combined. It's all done through Twilio's SMS API.
> 
> There is not enough Prozac, pot, liquor, etc. in the world that's going to make me log into Twilio's portal and do their campaign enrollment. For these negligible volumes of purely internal notification traffic, a pure cost centre, not customer-facing anything, etc., I just don't care, and you won't make me care.
> 
> However, these notifications are fairly essential because they allow me to pierce the iOS "Do Not Disturb" wall on our phones and get them even at 3 AM. There's no decent over-the-top alternative I can see; I have to enable notifications for an over-the-top messaging application as a whole, the last thing I want to do.
> 
> So, there's a business opportunity here for an SMS provider who 1) offers a relatively straightforward REST API to send SMS and 2) will take care of the A2P campaign garbage aspect.
> 
> I'd love if someone took that up.
> 
> -- Alex
> 
> -- 
> Alex Balashov
> Principal Consultant
> Evariste Systems LLC
> Web: https://evaristesys.com
> Tel: +1-706-510-6800
> 
> _______________________________________________
> VoiceOps mailing list
> VoiceOps at voiceops.org
> https://puck.nether.net/mailman/listinfo/voiceops

-- 
Alex Balashov
Principal Consultant
Evariste Systems LLC
Web: https://evaristesys.com
Tel: +1-706-510-6800