[VoiceOps] A2P-aaS

[Nathan Anderson]

Are you able/willing to share the solution you ultimately picked?

-- Nathan

-----Original Message-----
From: VoiceOps [mailto:voiceops-bounces at voiceops.org] On Behalf Of Alex Balashov via VoiceOps
Sent: Thursday, September 7, 2023 7:00 PM
To: Carlos Alvarez
Cc: VoiceOps
Subject: Re: [VoiceOps] A2P-aaS

No on voice calls. Third-party over-the-top app has already been suggested, e.g. Pushover, and there's also Pagerduty an others. 

There are non-SMS solutions, for sure, but someone offered me a compelling SMS solution off-list and that's easiest for me to roll with right now. 

Thank you to all who responded!

> On Sep 7, 2023, at 6:00 PM, Carlos Alvarez via VoiceOps <voiceops at voiceops.org> wrote:
> 
> Petition the FCC for a change (or whoever is making up these requirements seemingly randomly).
> 
> As far as bypassing the notification wall, this is going to amuse you, but you know, you could just….make the system call you.  LOL.  Or find an app that does notifications with the “deliver urgently” mode, which certainly works.  I know because I have a necessary app that won’t let you disable them, so to prevent being woken up by a meaningless alarm I have to force-kill it every night.
> 
> 
> On Sep 7, 2023 at 1:31:16 PM, Alex Balashov via VoiceOps <voiceops at voiceops.org> wrote:
>> I have a purely internal portal application that is used to send SMS notifications about customer monitoring incidents and emergencies about... twice a month. Maybe 5-10 messages per month total, across several associates combined. It's all done through Twilio's SMS API.
>> 
>> There is not enough Prozac, pot, liquor, etc. in the world that's going to make me log into Twilio's portal and do their campaign enrollment. For these negligible volumes of purely internal notification traffic, a pure cost centre, not customer-facing anything, etc., I just don't care, and you won't make me care.
>> 
>> However, these notifications are fairly essential because they allow me to pierce the iOS "Do Not Disturb" wall on our phones and get them even at 3 AM. There's no decent over-the-top alternative I can see; I have to enable notifications for an over-the-top messaging application as a whole, the last thing I want to do.
>> 
>> So, there's a business opportunity here for an SMS provider who 1) offers a relatively straightforward REST API to send SMS and 2) will take care of the A2P campaign garbage aspect.
>> 
>> I'd love if someone took that up.
>> 
>> -- Alex
>> 
>> -- 
>> Alex Balashov
>> Principal Consultant
>> Evariste Systems LLC
>> Web: https://evaristesys.com
>> Tel: +1-706-510-6800
>> 
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-- 
Alex Balashov
Principal Consultant
Evariste Systems LLC
Web: https://evaristesys.com
Tel: +1-706-510-6800

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