[VoiceOps] Spike in customers numbers showing SPAM?

[Todd Wolf]

This has affected TNs we use Bandwidth for and apparently they have changed how certain LATA are sourced for CNAM which caused them to present as “Bandwidth” so people were reporting as SPAM.. I was told it affected There have been changes with DIDs in LATAs 973 (Palm Springs, CA), 342 (Marquette, MI), and 120 (Portland, ME) Rate Centers.
Sent from my iPhone

Todd Wolf

Wolf Technology Group



On Feb 1, 2024, at 2:01 PM, Adam Miller via VoiceOps <voiceops at voiceops.org> wrote:


We have seen it as well, primarily with Verizon.

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Adam Miller
SimSIP, LLC
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Sent: Thursday, February 1, 2024 12:39:25 PM
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Subject: Re: [VoiceOps] Spike in customers numbers showing SPAM?

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We’ve had more reports of this than usual, suddenly.  For us it feels more related to T-Mobile, but I haven’t carefully tracked it.


On Feb 1, 2024 at 10:57:27 AM, Christopher Aloi via VoiceOps <voiceops at voiceops.org<mailto:voiceops at voiceops.org>> wrote:
Hey All,

Anyone else seeing a spike in customers reporting their numbers are showing as SPAM?  I have a number of customers who popped up over the last seven days with this problem.  I am also hearing some of our internal numbers are coming up this way.  It seems a lot of these calls are ending with Verizon Wireless.  My calls all have A level attestation.  I am in Upstate NY and most of these calls are as well.  I have directed customers to the free caller registry in the past, but this sudden spike feels alarming.

Chris



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