[VoiceOps] Stale Caller ID

Ross Tajvar ross at tajvar.io
Sun Nov 3 17:09:33 EST 2024


Are there multiple official CNAM databases? I thought there was just the
LIDB.

On Sun, Nov 3, 2024 at 9:30 AM Jawaid Bazyar via VoiceOps <
voiceops at voiceops.org> wrote:

> Hi,
>
> let's think about this a bit..
>
> only the carrier that owns the number (according to LNP database etc.)
> knows what the CNAM data should be
> only that carrier should be able to edit CNAM data
>
> currently, as Kidd noted, terminating carriers look up the data (from one
> of numerous incomplete repositories of CNAM data)
> And if the database isn't the same one that the owning carrier publishes
> in then the data is just bad - cached, out of date, etc.
>
> How much are you all paying for CNAM data lookup on a monthly basis?
>
> The thing in the Internet world that this is the closest to, is DNS, and
> that's free to publish into and free to query. The costs of running the
> system are distributed.
>
> The key difference is how the system knows who controls a record and has
> the right to update it. Which is a more or less solved problem.
>
> So then it comes down to the technical means to get existing switches /
> PBXs etc to query the data. And to query the legacy databases during a
> transition time.
>
> Jawaid
>
>
>
> On Fri, Nov 1, 2024 at 4:11 PM Kidd Filby via VoiceOps <
> voiceops at voiceops.org> wrote:
>
>> In US PSTN-speak…. CallerID/name is a terminating feature, unlike Canada
>> which is an Originating feature (data sent from caller). Until that
>> changes, we are at the mercy of cached data by providers who don’t
>> refresh/update their data. Unless Everyone dips the same exact database,
>> which I don’t see happening anytime soon, there will be inconsistencies
>> between carriers/providers.
>>
>> Kidd Filby
>> 661.557.5640 (C)
>> http://www.linkedin.com/in/kiddfilby
>>
>>
>>
>>
>> On Fri, Nov 1, 2024 at 12:47 chris via VoiceOps <voiceops at voiceops.org>
>> wrote:
>>
>>> It's too bad ENUM never took off. Would have been great to dip the
>>> number get direct sip uri, get a url/pointer to caller id/cnam data etc.
>>> Not to mention direct peering without so many hops.
>>>
>>> - chris
>>>
>>>
>>> On Fri, Nov 1, 2024, 2:29 PM Shawn L via VoiceOps <voiceops at voiceops.org>
>>> wrote:
>>>
>>>> Unfortunately, you're at the mercy of the call-ed party's carrier.  A
>>>> lot of providers maintain their own database, and only periodically update
>>>> it. I suspect this is a hold-over from when dips were expensive.  That
>>>> carrier may, or may not update their databases regularly.  For esample when
>>>> I call one of our consultants, my caller id comes up on his phone as the
>>>> person who had my DID 20+ years ago, well before we had a relationship with
>>>> the consultant.  The correct information is being sent from our switch, and
>>>> Neustar has the correct information, but his provider (I think verizon) is
>>>> sending something that's completely wrong.
>>>>
>>>> On Fri, Nov 1, 2024 at 2:21 PM Mike Hammett via VoiceOps <
>>>> voiceops at voiceops.org> wrote:
>>>>
>>>>> Sorry, you're right.
>>>>>
>>>>>
>>>>> CNAM
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> -----
>>>>> Mike Hammett
>>>>> Intelligent Computing Solutions
>>>>> http://www.ics-il.com
>>>>>
>>>>>
>>>>>
>>>>> Midwest Internet Exchange
>>>>> http://www.midwest-ix.com
>>>>>
>>>>> ----- Original Message -----
>>>>> From: "Alex Balashov via VoiceOps" <voiceops at voiceops.org>
>>>>> To: "VoiceOps" <voiceops at voiceops.org>
>>>>> Sent: Friday, November 1, 2024 1:06:45 PM
>>>>> Subject: Re: [VoiceOps] Stale Caller ID
>>>>>
>>>>> Caller ID, or calling name (CNAM)?
>>>>>
>>>>> > On Nov 1, 2024, at 1:52 pm, Mike Hammett via VoiceOps <
>>>>> voiceops at voiceops.org> wrote:
>>>>> >
>>>>> > How common is how stale of caller ID data? We have a customer that
>>>>> is complaining that they're getting the wrong data on their phone. They
>>>>> insist it's not a local directory. We've verified it works fine on other
>>>>> providers.
>>>>> >
>>>>> >
>>>>> >
>>>>> > -----
>>>>> > Mike Hammett
>>>>> > Intelligent Computing Solutions
>>>>> > http://www.ics-il.com
>>>>> >
>>>>> >
>>>>> >
>>>>> > Midwest Internet Exchange
>>>>> > http://www.midwest-ix.com
>>>>> >
>>>>> > _______________________________________________
>>>>> > VoiceOps mailing list
>>>>> > VoiceOps at voiceops.org
>>>>> > https://puck.nether.net/mailman/listinfo/voiceops
>>>>>
>>>>> --
>>>>> Alex Balashov
>>>>> Principal Consultant
>>>>> Evariste Systems LLC
>>>>> Web: https://evaristesys.com
>>>>> Tel: +1-706-510-6800
>>>>>
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