unfortunately some of the legacy Sylantro Synergy folks will never learn about the BroadWorks product if they get turned off by the sales folks though.<div><br></div><div>i completely agree that their product is solid, as a long term broadworks user myself it is just a constant decision around if the product is *so* good that the lack of account management isn't an issue.</div>
<div><br></div><div>I really like the feedback i've been hearing about metaswitch on this list so it seems like certainly a good solution to thoroughly investigate.<br><br><div class="gmail_quote">On Fri, Aug 7, 2009 at 1:28 PM, Hiers, David <span dir="ltr"><<a href="mailto:David_Hiers@adp.com">David_Hiers@adp.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;">
<div lang="EN-US" vlink="blue" link="blue">
<div dir="ltr"><font face="Tahoma" color="#000000" size="2">Charm school dropouts are certainly not underrepresented there; but their stuff works.</font></div>
<div dir="ltr"><font face="tahoma" size="2"></font> </div>
<div dir="ltr"><font face="tahoma" size="2">David</font></div>
<div dir="ltr"><font face="tahoma" size="2"></font> </div>
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<font face="Tahoma" size="2"><b>From:</b> <a href="mailto:voiceops-bounces@voiceops.org" target="_blank">voiceops-bounces@voiceops.org</a> [<a href="mailto:voiceops-bounces@voiceops.org" target="_blank">voiceops-bounces@voiceops.org</a>] On Behalf Of Brandon Buckner [<a href="mailto:BrandonB@netins.com" target="_blank">BrandonB@netins.com</a>]<br>
<b>Sent:</b> Friday, August 07, 2009 9:12 AM<br>
<b>To:</b> <a href="mailto:voiceops@voiceops.org" target="_blank">voiceops@voiceops.org</a><br>
<b>Subject:</b> Re: [VoiceOps] Sylantro users<br>
</font><br>
</div><div><div></div><div class="h5">
<div></div>
<div>
<div>
<div>
<p><font face="Courier New" size="2"><span style="font-size:10pt;font-family:'Courier New'">We are still running Sylantro. We looked into Broadsoft as we manage a BW installation for a customer of ours, but pretty much everyone we talked
to was an arrogant #^@& that acted like we owed them our business and really turned us off to them. We already have a Metaswitch for a PSTN gateway so we're looking heavily into their offerings.
</span></font></p>
<p><font face="Courier New" size="2"><span style="font-size:10pt;font-family:'Courier New'"></span></font> </p>
<p><font face="Courier New" size="2"><span style="font-size:10pt;font-family:'Courier New'">----</span></font></p>
<p><font face="Courier New" size="2"><span style="font-size:10pt;font-family:'Courier New'">Brandon Buckner</span></font><font face="Courier New" size="2"><span style="font-size:10pt;font-family:'Courier New'"></span></font></p>
<p><font face="Courier New" size="2"><span style="font-size:10pt;font-family:'Courier New'">Switching Technician / VoIP Admin</span></font></p>
<p><font face="Courier New" size="2"><span style="font-size:10pt;font-family:'Courier New'">Iowa</span></font><font face="Courier New" size="2"><span style="font-size:10pt;font-family:'Courier New'"> Network Services</span></font></p>
<p><font face="Courier New" size="2"><span style="font-size:10pt;font-family:'Courier New'"></span></font> </p>
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<hr align="center" width="100%" size="2">
</span></font></div>
<p><b><font face="Tahoma" size="2"><span style="font-weight:bold;font-size:10pt;font-family:Tahoma">From:</span></font></b><font face="Tahoma" size="2"><span style="font-size:10pt;font-family:Tahoma"> <a href="mailto:voiceops-bounces@voiceops.org" target="_blank">voiceops-bounces@voiceops.org</a>
[mailto:<a href="mailto:voiceops-bounces@voiceops.org" target="_blank">voiceops-bounces@voiceops.org</a>] <b><span style="font-weight:bold">On Behalf Of
</span></b>katia<br>
<b><span style="font-weight:bold">Sent:</span></b> Friday, August 07, 2009 10:50 AM<br>
<b><span style="font-weight:bold">To:</span></b> <a href="mailto:voiceops@voiceops.org" target="_blank">voiceops@voiceops.org</a><br>
<b><span style="font-weight:bold">Subject:</span></b> [LIKELY JUNK]Re: [VoiceOps] Sylantro users</span></font></p>
</div>
<p><font face="Times New Roman" size="3"><span style="font-size:12pt"></span></font> </p>
<p style="margin-bottom:12pt"><font face="Times New Roman" size="3"><span style="font-size:12pt">Hi<br>
<br>
Guess since no one else responded i can rep the Synergy platform :)<br>
<br>
We've got the Synergy platform. Haven't moved to another platform yet, still have a bunch of things to consider...<br>
<br>
a) we have yet to receive an EOL/EOS notice from BroadSoft. We're told it will be ~2 years but waiting for something official.<br>
<br>
b) BroadSoft is working on an ability to migrate the base from the Synergy platform to the BroadWorks platform so will need to see how that works out. I think if you have SIP Trunk customers or SIP Hosted customers you'll be OK but anyone that might be running
MGCP the advance features just don't seem to be present on the BroadWorks platform.<br>
<br>
c) There aren't a lot of other carrier grade platforms out there... Metaswitch, Sonus ASX, BroadSoft Broadworks are the big ones i can think of -- anyone have any other major vendors they would recommend?<br>
-- We are familiar with the BroadWorks platform but we're waiting for release 16 to come out with Sol10/x86 hardware support.<br>
<br>
On top of all that, it is extremely costly to move customers from one platform to another so it will take several months to continue the evaluation and if a migration is required probably a couple years past that.<br>
<br>
When you factor in ongoing M&S and licensing costs and the need to reduce network costs all the time... sometimes I wonder if building your own soft switch isn't the best route...<br>
<br>
Are you still running the Synergy platform or have you already migrated to something new?<br>
<br>
-katia</span></font></p>
<div>
<p><font face="Times New Roman" size="3"><span style="font-size:12pt">On Thu, Aug 6, 2009 at 1:32 AM, anorexicpoodle <<a href="mailto:anorexicpoodle@gmail.com" target="_blank">anorexicpoodle@gmail.com</a>> wrote:</span></font></p>
<p><font face="Times New Roman" size="3"><span style="font-size:12pt">I see this list has a lot of Broadsoft users, anyone left running<br>
Sylantro? If you were a Sylantro shop until the buyout etc what platform<br>
did you move to and what steered the decision?<br>
<br>
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