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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>We have had great success with the Metaswitch setup. Note that
if your looking for very complicated call center que’s with complex reporting requirements
probably not the best platform, but to do what 95% of people need it does a
very good job.<o:p></o:p></span></p>
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color:#1F497D'><o:p> </o:p></span></p>
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<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";
color:windowtext'>From:</span></b><span style='font-size:10.0pt;font-family:
"Tahoma","sans-serif";color:windowtext'> voiceops-bounces@voiceops.org
[mailto:voiceops-bounces@voiceops.org] <b>On Behalf Of </b>Lee Riemer<br>
<b>Sent:</b> Friday, August 07, 2009 9:56 AM<br>
<b>To:</b> Brandon Buckner<br>
<b>Cc:</b> voiceops@voiceops.org<br>
<b>Subject:</b> Re: [VoiceOps] Sylantro users<o:p></o:p></span></p>
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<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>I got the same impression when we met their sales guy two
years ago. We just turned up a MG3510 and Metasphere but I haven't felt
out the hosted side yet to give my opinion.<br>
<br>
Lee Riemer - Director IP Voice<br>
Bestline Communications, L.P.<br>
<br>
Brandon Buckner wrote: <o:p></o:p></p>
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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>We
are still running Sylantro. We looked into Broadsoft as we manage a BW
installation for a customer of ours, but pretty much everyone we talked to was
an arrogant #^@& that acted like we owed them our business and really
turned us off to them. We already have a Metaswitch for a PSTN gateway so we're
looking heavily into their offerings. </span><o:p></o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'> </span><o:p></o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>----</span><o:p></o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>Brandon
Buckner</span><o:p></o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>Switching
Technician / VoIP Admin</span><o:p></o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>Iowa
Network Services</span><o:p></o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'> </span><o:p></o:p></p>
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<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> <a
href="mailto:voiceops-bounces@voiceops.org">voiceops-bounces@voiceops.org</a> [<a
href="mailto:voiceops-bounces@voiceops.org">mailto:voiceops-bounces@voiceops.org</a>]
<b>On Behalf Of </b>katia<br>
<b>Sent:</b> Friday, August 07, 2009 10:50 AM<br>
<b>To:</b> <a href="mailto:voiceops@voiceops.org">voiceops@voiceops.org</a><br>
<b>Subject:</b> [LIKELY JUNK]Re: [VoiceOps] Sylantro users</span><o:p></o:p></p>
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<p class=MsoNormal> <o:p></o:p></p>
<p class=MsoNormal style='margin-bottom:12.0pt'>Hi<br>
<br>
Guess since no one else responded i can rep the Synergy platform :)<br>
<br>
We've got the Synergy platform. Haven't moved to another platform yet,
still have a bunch of things to consider...<br>
<br>
a) we have yet to receive an EOL/EOS notice from BroadSoft. We're told it
will be ~2 years but waiting for something official.<br>
<br>
b) BroadSoft is working on an ability to migrate the base from the Synergy
platform to the BroadWorks platform so will need to see how that works
out. I think if you have SIP Trunk customers or SIP Hosted customers
you'll be OK but anyone that might be running MGCP the advance features just
don't seem to be present on the BroadWorks platform.<br>
<br>
c) There aren't a lot of other carrier grade platforms out there... Metaswitch,
Sonus ASX, BroadSoft Broadworks are the big ones i can think of -- anyone have
any other major vendors they would recommend?<br>
-- We are familiar with the BroadWorks platform but we're waiting for release
16 to come out with Sol10/x86 hardware support.<br>
<br>
On top of all that, it is extremely costly to move customers from one platform
to another so it will take several months to continue the evaluation and if a
migration is required probably a couple years past that.<br>
<br>
When you factor in ongoing M&S and licensing costs and the need to reduce
network costs all the time... sometimes I wonder if building your own soft
switch isn't the best route...<br>
<br>
Are you still running the Synergy platform or have you already migrated to
something new?<br>
<br>
-katia<o:p></o:p></p>
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<p class=MsoNormal>On Thu, Aug 6, 2009 at 1:32 AM, anorexicpoodle <<a
href="mailto:anorexicpoodle@gmail.com">anorexicpoodle@gmail.com</a>> wrote:<o:p></o:p></p>
<p class=MsoNormal>I see this list has a lot of Broadsoft users, anyone left
running<br>
Sylantro? If you were a Sylantro shop until the buyout etc what platform<br>
did you move to and what steered the decision?<br>
<br>
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</pre><pre><o:p> </o:p></pre><pre>_______________________________________________<o:p></o:p></pre><pre>VoiceOps mailing list<o:p></o:p></pre><pre><a
href="mailto:VoiceOps@voiceops.org">VoiceOps@voiceops.org</a><o:p></o:p></pre><pre><a
href="https://puck.nether.net/mailman/listinfo/voiceops">https://puck.nether.net/mailman/listinfo/voiceops</a><o:p></o:p></pre><pre> <o:p></o:p></pre></div>
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