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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Another issue I’ve seen with
Broadworks is that it doesn’t allow multiple registrations to a single
DID. Broadsoft confirmed that. We have a large amount of customers using that
feature on our Sylantro platform instead of one number/one phone, whichever
happened to register last. As we already support a Broadworks installation for
a big customer of ours via Taqua, we’ve got experience managing and
configuring the system. It was just when we started looking ourselves that we
didn’t want to do business like that. A big selling point on the
Metaswitch solution right now (and we’ve not signed anything) is consolidating
all the different portals for users and admins and support along with
troubleshooting. Especially with the Service Assurance Server, there’s
much less things to look at and 3<sup>rd</sup> party tools to utilize for the
same or better diagnostic information, meaning faster resolution and better
customer support. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
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<p class=MsoNormal><strong><b><font size=2 color=navy face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:navy'>----</span></font></b></strong><b><font
size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:navy;font-weight:bold'><br>
<st1:PersonName w:st="on">Brandon Buckner</st1:PersonName><br>
Switching Technician / VoIP Admin<br>
<st1:State w:st="on"><st1:place w:st="on">Iowa</st1:place></st1:State> Network
Services<br>
515-830-0440 opt 1<br>
<a href="mailto:brandonb@netins.com" title="mailto:brandonb@netins.com">brandonb@netins.com</a></span></font></b><font
color=navy><span style='color:navy'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 color=navy face="Times New Roman"><span
style='font-size:12.0pt;color:navy'> <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 color=navy face="Times New Roman"><span
style='font-size:12.0pt;color:navy'> </span></font><o:p></o:p></p>
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<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>
voiceops-bounces@voiceops.org [mailto:voiceops-bounces@voiceops.org] <b><span
style='font-weight:bold'>On Behalf Of </span></b>katia<br>
<b><span style='font-weight:bold'>Sent:</span></b> Friday, August 07, 2009 4:44
PM<br>
<b><span style='font-weight:bold'>To:</span></b> voiceops@voiceops.org<br>
<b><span style='font-weight:bold'>Subject:</span></b> [LIKELY JUNK]Re:
[VoiceOps] Sylantro users</span></font><o:p></o:p></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>unfortunately some of the legacy Sylantro Synergy folks will never
learn about the BroadWorks product if they get turned off by the sales folks
though.<o:p></o:p></span></font></p>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
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<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>i completely agree that their product is solid, as a long term
broadworks user myself it is just a constant decision around if the product is
*so* good that the lack of account management isn't an issue.<o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
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<div>
<p class=MsoNormal style='margin-bottom:12.0pt'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>I really like the
feedback i've been hearing about metaswitch on this list so it seems like
certainly a good solution to thoroughly investigate.<o:p></o:p></span></font></p>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>On Fri, Aug 7, 2009 at 1:28 PM, Hiers, David <<a
href="mailto:David_Hiers@adp.com">David_Hiers@adp.com</a>> wrote:<o:p></o:p></span></font></p>
<div vlink=blue link=blue>
<div>
<p class=MsoNormal><font size=2 color=black face=Tahoma><span style='font-size:
10.0pt;font-family:Tahoma;color:black'>Charm school dropouts are certainly not
underrepresented there; but their stuff works.</span></font><o:p></o:p></p>
</div>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma'>David</span></font><o:p></o:p></p>
</div>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
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<p class=MsoNormal style='margin-bottom:12.0pt'><b><font size=2 face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma;font-weight:bold'>From:</span></font></b><font
size=2 face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'> <a
href="mailto:voiceops-bounces@voiceops.org" target="_blank">voiceops-bounces@voiceops.org</a>
[<a href="mailto:voiceops-bounces@voiceops.org" target="_blank">voiceops-bounces@voiceops.org</a>]
On Behalf Of <st1:PersonName w:st="on">Brandon Buckner</st1:PersonName> [<a
href="mailto:BrandonB@netins.com" target="_blank">BrandonB@netins.com</a>]<br>
<b><span style='font-weight:bold'>Sent:</span></b> Friday, August 07, 2009 9:12
AM<br>
<b><span style='font-weight:bold'>To:</span></b> <a
href="mailto:voiceops@voiceops.org" target="_blank">voiceops@voiceops.org</a><br>
<b><span style='font-weight:bold'>Subject:</span></b> Re: [VoiceOps] Sylantro
users</span></font><o:p></o:p></p>
</div>
<div>
<div>
<div>
<div>
<div>
<p><font size=2 face="Courier New"><span style='font-size:10.0pt;font-family:
"Courier New"'>We are still running Sylantro. We looked into Broadsoft as we
manage a BW installation for a customer of ours, but pretty much everyone we
talked to was an arrogant #^@& that acted like we owed them our business
and really turned us off to them. We already have a Metaswitch for a PSTN
gateway so we're looking heavily into their offerings. </span></font><o:p></o:p></p>
<p><font size=3 face="Times New Roman"><span style='font-size:12.0pt'> <o:p></o:p></span></font></p>
<p><font size=2 face="Courier New"><span style='font-size:10.0pt;font-family:
"Courier New"'>----</span></font><o:p></o:p></p>
<p><st1:PersonName w:st="on"><font size=2 face="Courier New"><span
style='font-size:10.0pt;font-family:"Courier New"'>Brandon Buckner</span></font></st1:PersonName><o:p></o:p></p>
<p><font size=2 face="Courier New"><span style='font-size:10.0pt;font-family:
"Courier New"'>Switching Technician / VoIP Admin</span></font><o:p></o:p></p>
<p><st1:State w:st="on"><st1:place w:st="on"><font size=2 face="Courier New"><span
style='font-size:10.0pt;font-family:"Courier New"'>Iowa</span></font></st1:place></st1:State><font
size=2 face="Courier New"><span style='font-size:10.0pt;font-family:"Courier New"'>
Network Services</span></font><o:p></o:p></p>
<p><font size=3 face="Times New Roman"><span style='font-size:12.0pt'> <o:p></o:p></span></font></p>
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<p><b><font size=2 face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma;
font-weight:bold'>From:</span></font></b><font size=2 face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma'> <a
href="mailto:voiceops-bounces@voiceops.org" target="_blank">voiceops-bounces@voiceops.org</a>
[mailto:<a href="mailto:voiceops-bounces@voiceops.org" target="_blank">voiceops-bounces@voiceops.org</a>]
<b><span style='font-weight:bold'>On Behalf Of </span></b>katia<br>
<b><span style='font-weight:bold'>Sent:</span></b> Friday, August 07, 2009
10:50 AM<br>
<b><span style='font-weight:bold'>To:</span></b> <a
href="mailto:voiceops@voiceops.org" target="_blank">voiceops@voiceops.org</a><br>
<b><span style='font-weight:bold'>Subject:</span></b> [LIKELY JUNK]Re:
[VoiceOps] Sylantro users</span></font><o:p></o:p></p>
</div>
<p><font size=3 face="Times New Roman"><span style='font-size:12.0pt'> <o:p></o:p></span></font></p>
<p style='margin-bottom:12.0pt'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>Hi<br>
<br>
Guess since no one else responded i can rep the Synergy platform :)<br>
<br>
We've got the Synergy platform. Haven't moved to another platform yet,
still have a bunch of things to consider...<br>
<br>
a) we have yet to receive an EOL/EOS notice from BroadSoft. We're told it
will be ~2 years but waiting for something official.<br>
<br>
b) BroadSoft is working on an ability to migrate the base from the Synergy
platform to the BroadWorks platform so will need to see how that works
out. I think if you have SIP Trunk customers or SIP Hosted customers
you'll be OK but anyone that might be running MGCP the advance features just
don't seem to be present on the BroadWorks platform.<br>
<br>
c) There aren't a lot of other carrier grade platforms out there... Metaswitch,
Sonus ASX, BroadSoft Broadworks are the big ones i can think of -- anyone have
any other major vendors they would recommend?<br>
-- We are familiar with the BroadWorks platform but we're waiting for release
16 to come out with Sol10/x86 hardware support.<br>
<br>
On top of all that, it is extremely costly to move customers from one platform
to another so it will take several months to continue the evaluation and if a
migration is required probably a couple years past that.<br>
<br>
When you factor in ongoing M&S and licensing costs and the need to reduce
network costs all the time... sometimes I wonder if building your own soft
switch isn't the best route...<br>
<br>
Are you still running the Synergy platform or have you already migrated to
something new?<br>
<br>
-katia<o:p></o:p></span></font></p>
<div>
<p><font size=3 face="Times New Roman"><span style='font-size:12.0pt'>On Thu,
Aug 6, 2009 at 1:32 AM, anorexicpoodle <<a
href="mailto:anorexicpoodle@gmail.com" target="_blank">anorexicpoodle@gmail.com</a>>
wrote:<o:p></o:p></span></font></p>
<p><font size=3 face="Times New Roman"><span style='font-size:12.0pt'>I see
this list has a lot of Broadsoft users, anyone left running<br>
Sylantro? If you were a Sylantro shop until the buyout etc what platform<br>
did you move to and what steered the decision?<br>
<br>
_______________________________________________<br>
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<p><font size=3 face="Times New Roman"><span style='font-size:12.0pt'> <o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
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