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Its not a regulatory requirement that I am aware of but providing support for 811 and 311 in a residential play has become a expectation from the customer so that it works exactly like POTS. We didn't find it terribly difficult even on the national level, the biggest issue we encountered was just maintaining national translations for all the destination call centers.<BR>
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On Tue, 2009-08-25 at 07:57 -0700, David Hiers wrote:
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The recent backhoe-fade issue brings up an interesting topic:
As VOIP networks, are we legally required to provide 811 services?
I"m pretty sure that we're exempt, want to kick it around with the
group for a consensus view....
David
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