Their defect rate is crazy high for us, too.<br><br>Quite painful for us, and we're screaming at them right now.<br><br>Almost not worth the trouble.<br><br><br><br><br><br><br><br><div class="gmail_quote">On Thu, Oct 15, 2009 at 5:33 PM, Owen Roth <span dir="ltr"><<a href="mailto:owen@impulse.net">owen@impulse.net</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">Hello,<br>
<br>
We deploy the total range of Adtran TA900s as CPE feature-rich boxes, and in general like the product. However, of the last 25 Adtran TA 900s we've deployed, we've had 6 with confirmed hardware defects where the symptoms range from the obvious hardware crashes, to much trickier and costly bugs to find, such as bad DSPs, and one that had a bad clocking chip. Adtran claims I'm alone in this, and it's gotten to the point where I'm seriously considering building a quality control TA900 tester in the lab to torture all prospective field boxes. Anyone notice anything like this percentage of defects?<br>
<br>
Regards,<br>
<br>
-- <br>
Owen Roth<br>
Network Engineer<br>
Impulse Internet Services<br>
<a href="http://impulse.net/customer-support" target="_blank">http://impulse.net/customer-support</a><br>
mailto:<a href="mailto:owen@impulse.net" target="_blank">owen@impulse.net</a><br>
Tech Support: 805-456-5800<br>
w: 805-884-6332<br>
<br>
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</blockquote></div><br>