<html><head><style type='text/css'>p { margin: 0; }</style></head><body><div style='font-family: Times New Roman; font-size: 12pt; color: #000000'>Could you provide a SIP signaling capture of the communication between the Shoretel PBX, Ingate, and Broadworks?<br><br>There are several possible issues but it would be difficult to say what applies to your scenario without a capture.<br><span><br><div><div><div>-- <br>Jason Nesheim<br><div><div></div></div></div></div></div><br></span><br>----- Original Message -----<br>From: "Ujjval Karihaloo" <ujjval@simplesignal.com><br>To: VoiceOps@voiceops.org<br>Sent: Monday, October 19, 2009 9:19:21 AM<br>Subject: [VoiceOps] Shoretel 9.0 Call transfer using SIP softphone Xlite/Eyebeam<br><br>
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<p class="MsoNormal">I am testing Shoretel shoretel with Broadsoft and Call
transfer seems to fail.</p>
<p class="MsoNormal"> </p>
<p class="MsoNormal">Eyebeam<span style="font-family: Wingdings;">à</span>
Shoregear<span style="font-family: Wingdings;">à</span> SIP Provider(Broadsoft)<span style="font-family: Wingdings;">à</span> PSTN</p>
<p class="MsoNormal"> </p>
<p class="MsoNormal">Eyebeam use calls a cell phone on the PSTN side and then
tried to transfer the call to PSTN user#2, Has anyone tested this with a SIP
Softphone registered to Shoretel ?</p>
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